All posts by bhargavi.seshadri

6 Steps to achieve 360 degree experience with Service Portal

The world of IT Service Management (ITSM) has come a long way. Back when IT infrastructure management was an unorganized function in an organization, disgruntled teams were operating in silos with inferior service quality and…

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Enhancing IT Service Delivery Experience: Service Portal 101- Creation and Enhancement

For organizations seeking a stable ITSM implementation, purchasing a packaged servicing solution is just the beginning. Modern enterprises abstain from rigid definitions of their capabilities. With extending opportunities, they need a diversified solution that can…

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Product Engineering Trends of 2018

The term Product Engineering, in Software Engineering terms, is a multi-dimensional solution approach that encompasses all the necessary processes to successfully launch and run software in the market. With such rapid changes, Product Engineering cannot…

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Product Affinity and Brand Loyalty- 4 ways to get it right!

If we have to name one company that has captured the hearts and markets by addressing the sensibilities of data-savvy millennials, Netflix would be the winner by a mile.  This streaming-services giant has steadily progressed…

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What are the top DevOps trends to watch out for in 2018?

The year 2017, declared by Forrester as the year of DevOps, was important for the movement. Throughout the year, many organizations picked up on DevOps implementation in parts or as whole and at the end,…

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Orchestrating Hybrid Cloud Infrastructure with ServiceNow

The Agile model restructured hierarchies, simplified processes, automated workflows and left the IT infrastructure team squabbling around trying to cope up with the pace that the agile project teams worked. Much of the process efficiencies…

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Accelerate Margins with JDA Retail Planning Solutions- EP and Allocation

The new era of retail, driven by digital processes through omnichannel means, is all about the customer; gone are the days when brands and seasons had greater control over the sales. Through the years of…

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Future of Customer Experience with Machine Learning

When Mark Zuckerberg unleashed his 2016’s yearly challenge of building a simply AI bot called Jarvis in Facebook, the whole world gaped in fascination that their sci-fi fantasies are finally here. Inspired by the movie…

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Omnichannel Insurance Solutions

Customer Experience has become the cornerstone of busines’s success stories and improving those metrics by consistent customer engagement is of paramount importance. Thanks to the visibility of omnichannelling in mainstream markets, enterprises are able to…

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Integrated ITOM- Extending your ITSM services into ITOM

The rapid growth of DevOps in the last decade changed the landscape of the entire project development to be more collaborative and spontaneous. This has now resulted in the rise of integrated services that blurs…

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Building Individualized User Experiences with Self-Service Data Discovery

The new age big data analytics, with the popularity of self-service tools in the market, attempts to let anybody, especially business decision makers, to prepare, process and produce highly refined results from data in a…

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Explore Intelligence-led Testing at NSTC 2017

The lights are set, the stage is ready and the curtains are about to part and unveil Europe’s biggest annual tech gathering, National Software Testing Conference (NSTC) 2017. Set-up in Kensington, London and produced by…

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