Infrastructure

Hybrid Cloud Management with ServiceNow

The Agile model restructured hierarchies, simplified processes, automated workflows and left the IT infrastructure team squabbling around trying to cope up with the pace that the agile project teams worked. Much of the process efficiencies…

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Integrated ITOM- Extending your ITSM services into ITOM

The rapid growth of DevOps in the last decade changed the landscape of the entire project development to be more collaborative and spontaneous. This has now resulted in the rise of integrated services that blurs…

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Top Customer Service Management Trends 2017

“Empowered customers are on the move: 40% of consumers have a high willingness and ability to shift spend, with an additional 25% building that mindset.” Forrester. There was a time when having an innovative product…

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6 Steps to fulfil your ServiceNow® Maturity Model

My experiments with Super Mario adventures once led to successfully skipping one of the stages to what I thought was a straight route to the princess. Minutes later I realized that I cannot do anything…

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Successful Infrastructure Management is now spelled I-T-O-M

Imagine taking up the job of CIO in a medium-sized software development company whose survival depends on the well-being of their interconnected systems. The organization is in this crucial juncture where a small team of…

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All roads lead to ServiceNow Knowledge17

Ahoy! It is this time every year, the ultimate carnival of digital disruption where new ideas, stories, processes and products are unleashed with enormous vigour. ServiceNow®’s Knowledge conferences facilitates a spotlight for experts and enthusiasts…

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Role of Continuous Integration & Continuous Delivery in transforming DevOps

In the autumn of 1968, the first NATO Software Engineering Conference gathered programmers to tackle the “software crisis”. The period that followed not only harnessed the need for effective software solutions but also laid the…

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DevOps redefines organizational culture – The Success Story of Target

DevOps is real and it’s here, you can embrace or evade but you can’t ignore! Industry experts say DevOps is an operational philosophy, or a software development approach, or transformation in IT delivery. Depending upon…

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How to optimize multiple Azure database performance cost effectively?

Are you looking for a solution that handles unpredictable workloads in the Azure SQL Database? Is your cost going high in managing databases? In this blog, we are going to learn how to estimate your…

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Debunking paranoia over Cloud Security- A wakeup call from the future

The year is 2025. Progress in cloud-based technologies has accelerated multifold everywhere except in Cynicalville. This place is populated by enterprises that were, and still are, not too sure about Cloud Computing. When Silicon Valley…

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Monitoring Azure AppServices health with Application Insights

Why Application Insights now? If Azure cloud service performance is not working for you in terms of performance and speed we would need to explore solutions that improve the health of your application. Application Insights…

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How to slash down your cloud infrastructure cost using Azure VM Automation?

This article describes the Azure automation processes such as Runbook that can help manage VMs automatically, and enabling you to schedule and perform VM start and stop operations without human intervention. Automating VM operations will…

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