The Best Way to Tell if your Banking Channel needs a Revamp[Podcast]

Sajeev Sreekantan, who heads the TemenosUXP practice Aspire Systems outlines the number 1 essential way to figure out if a bank’s digital channel requires a revamp. Internet and mobile banking channels is a key user…

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Why Test Automation plays an important role in Retail Digital Transformation

Retail is evolving at breakneck speed. A slew of digital transformation programs are taking place across all business functions- e-commerce, POS, social and mobile transformations, data analytics for insights into user behavior, and of course,…

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Banking Chatbots – Can chatbots become a Millennials 2am buddy?

The first episode of Millennial Banking Flix, a part of Aspire’s Millennial Banking initiative, is a thought provoking video series to enlighten the curious minds in banking. Conversational UIs are a great way to simplify…

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Moments of Banking Truth are Moments of Millennial Experiences

Moments of Truth (MOTs) are Seized by Value-Driven Experiences, Every Moment that Harmonizes a Fitting Experience delivers Value The only thread contemporary banks must be hanging by is experience-driven banking. If value-driven experiences are not…

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Transformation of POS systems- A serious challenge for Testing

Retail has been disrupted by the massive transformative power of digital. And point of sale systems are now a key differentiator for retailers. In this era of mobility and the connected store, POS has become…

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Why enterprises should standardize Digital Application Management

In the present dynamic world there is such an exacting amount of requests from the business. Every one of these requests is not met by just COTS (Custom Off-The-Shelf Software) and enterprises do have the…

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Omnichannel Insurance Solutions

Customer Experience has become the cornerstone of busines’s success stories and improving those metrics by consistent customer engagement is of paramount importance. Thanks to the visibility of omnichannelling in mainstream markets, enterprises are able to…

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Validating End-to-End Test Cycles for e-Commerce Systems

Any commerce business model usually involves sales and returns of items/products; where-in a customer walks into a Brick-and-Mortar store, looks for a product of their choice, proceeds to the billing counter and the Point of…

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Millennials are Banking Fashionistas where personalized banking is couture

A fashionista cannot resist but to follow and envy their uber-class designers. Similarly, the new generation of millennial customers fall under the same umbrella – their business with banks is completely driven by technologies. Mitja…

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Feature Branching and Release Management

In an age of agile software delivery, product companies are looking at accelerating their time to value. One way to go about it is to embrace feature-driven development (FDD). It is a lightweight agile software…

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Cloud – The way forward for Test Automation tools

Test Automation: When test automation started to evolve a decade ago there were challenges in terms of insufficient tools, complexity of applications and getting skilled resources. Many innovations and advancements over the years helped automation…

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Customer 360 View for Retention, Rewards and Advocacy in Banking

The Global financial crisis has left an indelible impression on a customer’s attitude towards the banking industry. Over the years, customer attrition has become a major concern for banks and it only gets serious because…

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