A bank’s success mantra is building a customer-centric banking platform. As simple as it sounds, it is tricky as it involves volatile customer expectations and increasing competition. However, those banks that go an extra mile…
Introducing Analytics in banking has changed the entire perception of Banks. They are no longer just about opening a savings account or taking a loan; it has become more of a personalized experience for customers.…
The fundamental aspect of every banking advancement or innovation is the extent their implementations can cater to the needs of the customers. At the end of the day, a bank is as good as its…
The progression of the financial industry increased 2 times with the introduction of neobanks. Neobanks are instant banks as they work in simple, fast, and hassle-free ways. This is a dream come true innovation, especially…
According to a study by Cornerstone Advisors in 2019, 80% of bankers and stakeholders believe that digital transformation is the capacity to leverage digital aspects of most banking areas efficiently. From functional operations to non-functional…
Up until 2008, the “Big Four” banks (Barclays, HSBC, Lloyds Banking Group, and NatWest Group) were the major financial organisations without any heavy competitors. However, the 2008 financial crisis gave birth to what we may…
In this dynamic world, the only constant is evolution and banks are no stranger to this concept. For example, remember the time when we had to juggle between counters to clarify our queries? And now,…
Over the years, banks have faced/are facing some major roadblocks like security threats, lack of customer intelligence, lack of technical expertise, etc. On top of it, the increased customer demand for a better customer experience and…
The banking industry’s digital transformation is much-awaited progress which opened opportunities for many fintechs and banking organisations to come up with innovative ideas to meet generation Z’s expectations. With a plethora of offerings and continuous…
Who knew that digital banking which was once considered almost an impossible innovation would become a differentiator between ordinary financial firms and an extraordinary one? Yes, digitalization in banking has saved its spot by impressing…
A majority of Australian economy depends on the SMEs with employment size ranging from 0 to less than 200. The statistics from a report in 2019, states that Australian businesses comprise 97.7% of small businesses…
The year 2020 gave us a shocking yet obvious realization of how digitalization is the ultimate need of the hour. Take any industry and you can find at least a pinch of digital flavour in…
