All posts by Raghu Raghavan

Why and how for Robotic Process Automation (RPA) in Banks!

The Banking industry has always been marked by rapid, often disruptive changes. Issues such as globalization, regulations, and new competitive entries exist. This has forced them to look for new ways to increase revenue, cut…

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Artificial Intelligence / Machine Learning based Customer Intelligence should be at the core of Retail Technology strategy!

Modern technology advances have given Retailers access to exponentially more data about what customers do and want. It is an amazing opportunity for them to use analytics to unlock the goldmine of information to cater…

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How can Banks Design Digital Journeys Through Gamification

Gamification is not a new concept. Its been part of our daily life for most part of our Adulthood. For example, Frequent flyer mails, hotel rewards are all engagement programs which use gamification concepts. The…

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The Case for Automated Testing in Banks

Digitization has changed the banking technology landscape and has created a unique set of challenges. There has been a huge increase in the number of customer-facing apps and services through digital channels. These digital technologies…

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Data Integration Simplified

The priority to generate additional value from multiple data sources for organizations is rising. They are not just historical data or real-stream data but even the data which is in motion. There is a desperate…

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Why CIOs need to adopt containers?

Being part of the C- level suite in the IT space, wondering about 3-5-year technology roadmap can be daunting. Technology has become complex not simple. Legacy systems cannot be abandoned for the sake of adopting…

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