Remember Thor, the Son of Odin and the God of Thunder, who was to be the protector of the nine realms? While realm literally means the world, it’s different in the context of Salesforce e-commerce.…
Consumers are increasingly buying online and are attracted to international retail brands resulting in a massive worldwide e-commerce sales growth year on year. According to Statista, E-retail revenues are projected to grow to 6.54 trillion…
Gartner predicts that by 2022, organizations with multiple digital commerce go-to-market strategies will see a 30% increase in sales. Let’s take a brief look at the three most popular digital commerce strategies among retailers through…
To Anya’s mother, shopping meant getting into her car and driving to the mall or store she wanted to buy from. For her daughter, Zoya, shopping isn’t confined to a brick-and-mortar store. From the laptop…
The modern life, which melds continued connectivity, a multi-screen world, and contextual relevance, has revolutionized the retail experience. As online and in-store capabilities blur, it is important to continue to enhance the shopping experience. The…
If you’ve followed our previous content on Unified Commerce, then you are aware of the iterative model of continuous innovation in the context of retail digital transformation. It is all about continuous evolution across various…
Picture yourself sitting at the food court in the centre of one of the millions of malls across the country. The smell of mall food staples such as pretzels and teriyaki chicken fills the air.…
Everything You Need to Understand on How to Effectively Manage Your Store Capacity, Plan Your Assortments & the Role of AI & Customer Science in Retail Planning. The COVID-19 pandemic has fundamentally changed the world…
The rising customer demands push retailers to adopt futuristic technologies so that their employees can successfully cope up with the changing retail landscape. With the explosion of social media, Omnichannel shopping, and the pressure to…
The transition to online behavior has accelerated, whether for researching, shopping, entertaining, or connecting. Now more than ever, digital transformation is a priority for retail businesses for their sustenance. They have to focus on starting…
In the previous blog, we had seen the ways in which retailers can provide helpful, impactful, and timely CX during the crisis and in the long run as well. What we’re witnessing is a digital acceleration brought…
In the previous blog, we had seen a list of solutions that retailers can adopt to modernize and mature their enterprise applications to ensure long-term success in the New Normal. With the current COVID-19 scenario,…
