Oniochalasia. The word quite simply means to ‘buy or shop as a way to relieve one’s stress’. Retail therapy is real and the era of digital commerce has made it easier for us to indulge…
With social distancing being the norm during the pandemic, retailers have come up with an innovative solution Curbside Pickup to offer their customers a safer option to collect their orders. It has seen an increase…
Customer experience (CX) is the new marketing battlefront in today’s ultra-competitive times. This makes it vital for businesses and enterprises to give customers more than they expected to get more than they thought possible! An…
Everything a jeweller needs to know before starting on their E-commerce journey It’s not always glitz and glam for the jewellery industry. Retailers thrive on wooing the buyer with a high touch and feel the…
Salesforce Commerce Cloud, Magento, Shopify, Woo Commerce, so many choices, so much information to process… well…here’s the low down Building your business through digital channels is more than just putting up your product listings on…
If there’s one sector that has seen an accelerated boom in the last decade, it’s retail. Today, consumers are simultaneously browsing on phones, computers, and smart TVs. They’re checking out products in your store with…
Life as we know it came to a standstill because of the pandemic, and retail businesses were forced to rethink their e-commerce strategies to stay afloat in a crowded market. Add into the mix the…
Once an avid mall rat, Jane Doe is now content to do all her shopping from home. The tech-savvy consumer thinks nothing of toggling between various touch points — be it her mobile device or…
Picture yourself sitting at the food court in the centre of one of the millions of malls across the country. The smell of mall food staples such as pretzels and teriyaki chicken fills the air.…
Everything You Need to Understand on How to Effectively Manage Your Store Capacity, Plan Your Assortments & the Role of AI & Customer Science in Retail Planning. The COVID-19 pandemic has fundamentally changed the world…
It is true that retailers once enjoyed the privilege of providing great in-store experiences and proved to be a major source of revenue for them. However, in a world where experiences have taken over as…
Although unified commerce is a relatively new concept, the ultimatum of a retail business remains the same. Over the years, several smart businesses have come to terms with the significance of offering a frictionless, consistent,…
