Retail Digital Transformation

Incorporating Big Data in Omni-Channel Planning

Omni-channel is no longer a magical utopia; it is no pot of gold hidden at the rainbow’s end. It’s here and it’s happening right now. For the retailer to succeed alongside a changing landscape, it…

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Self-Service in Retail – The preferred way of customer interactions in a Digital Age

Gone are the days when people used to call up airlines to get flights booked or wait in a queue to get movie tickets. These reduced human interactions aren’t driven by organizations looking to shave…

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Personalization- Right promotions at the right time to the right place

Rebecca likes a shoulder bag at an online store. They are giving a discount also. It fits her budget and her need. She adds it to her cart and decides to check it out at…

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The Empowered Store Associate: Driving Tomorrow’s Retail Experience

They are the messengers who carry the essence of your brand. They make or break shoppers’ perceptions and, by extension, your desired brand image. For a customer, they are the most visible people who keep…

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AMPLIFYING THE IN-STORE EXPERIENCE: MAKING YOUR BRICKS CLICK

THE TIMES THEY ARE A-CHANGIN’ “The distinctions that we talk about today between stores, apps, pick-up, delivery and sites are continuing to blur into the background for customers. For them, it’s just Walmart.” asserts Walmart…

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[Webcast] Phygital Retail: Merging Online & In-store Customer Experience

You are a Retailer trying to figure out smooth transformation of physical stores into new age customer engagement hubs.You see it happening around you, but you want the best fit scalable solution for your business.…

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Building a Better In-Store Grocery Experience

A customer walks into your grocery store after a long, hard day at work. Let’s call her Millennial Melanie. Needless to say, she’s already not in the mood to shop. After taking a quick glance…

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87% Consumers don’t understand what IoT is. Do Retailers understand IoT?

IoT is no doubt inducing retail investments but at the same time making in-roads for the retailer to connect with the customer at every possible opportunity and accentuate their shopping experience. This clearly indicates that…

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Has your Retail store set the stage for a seamless shopping future?

When the going gets tough, the tough go shopping. Sounds anonymous and it is! So, where are the retailers heading when the going gets tough? Are they heading for ecommerce, omnichannel or sticking to their…

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NRF Big Show 2016 – Key Takeaways

RETAIL TECHNOLOGY, SOLUTIONS, TRENDS AND MORE… This year’s NRF Big Show has paved the way for the next 2-5 years in Retail industry powered by digital, IoT, Big Data and omni-present customer. We will cover…

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Commerce is everywhere – The Retail Omnipresence Strategy

In difficult economic conditions it may be easy to compare between you and large enterprises towards business promotion activities in the market you operate. The fact is you need to create assets through investment i.e.…

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Mobile in Retail – The global scenario

With more than 4 billion people equipped with Mobile phones across the globe, providing Mobility as a channel for customers has become imperative for today’s B2C companies. Smartphones have re-defined the way people used to…

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