Retail Digital Transformation

Up your Holiday Sales Game by Cross-selling & Upselling to the max!

Up your Holiday Sales Game by Cross-selling & Upselling to the max! Make your Sales Merry & Bright, ye Retailers! Black Friday and Cyber Monday have long since passed and Christmas is just days away…

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How to enable Phygital Retail for your store? [Podcast]

In our Sixth episode, we have two speakers, Sunil Bajaj, Director & Unit Head for Retail & CPG Practice and Kamal Chandramohan, Practice Head for Mobility. They discuss at length about the current and future…

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Why is CONSUMER Analytics not working for you? [Podcast]

We have two speakers, Jayakanthan Chidambaram, Practice Head for Analytics and Adarsh Nellika, Principal Solution Consultant – Analytics Practice discussing at length about Consumer life cycle analytics Challenges in implementing a consumer analytics solution and…

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Incorporating Big Data in Omni-Channel Planning

Omni-channel is no longer a magical utopia; it is no pot of gold hidden at the rainbow’s end. It’s here and it’s happening right now. For the retailer to succeed alongside a changing landscape, it…

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Self-Service in Retail – The preferred way of customer interactions in a Digital Age

Gone are the days when people used to call up airlines to get flights booked or wait in a queue to get movie tickets. These reduced human interactions aren’t driven by organizations looking to shave…

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Personalization- Right promotions at the right time to the right place

Rebecca likes a shoulder bag at an online store. They are giving a discount also. It fits her budget and her need. She adds it to her cart and decides to check it out at…

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The Empowered Store Associate: Driving Tomorrow’s Retail Experience

They are the messengers who carry the essence of your brand. They make or break shoppers’ perceptions and, by extension, your desired brand image. For a customer, they are the most visible people who keep…

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AMPLIFYING THE IN-STORE EXPERIENCE: MAKING YOUR BRICKS CLICK

THE TIMES THEY ARE A-CHANGIN’ “The distinctions that we talk about today between stores, apps, pick-up, delivery and sites are continuing to blur into the background for customers. For them, it’s just Walmart.” asserts Walmart…

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[Webcast] Phygital Retail: Merging Online & In-store Customer Experience

You are a Retailer trying to figure out smooth transformation of physical stores into new age customer engagement hubs.You see it happening around you, but you want the best fit scalable solution for your business.…

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Building a Better In-Store Grocery Experience

A customer walks into your grocery store after a long, hard day at work. Let’s call her Millennial Melanie. Needless to say, she’s already not in the mood to shop. After taking a quick glance…

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87% Consumers don’t understand what IoT is. Do Retailers understand IoT?

IoT is no doubt inducing retail investments but at the same time making in-roads for the retailer to connect with the customer at every possible opportunity and accentuate their shopping experience. This clearly indicates that…

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Has your Retail store set the stage for a seamless shopping future?

When the going gets tough, the tough go shopping. Sounds anonymous and it is! So, where are the retailers heading when the going gets tough? Are they heading for ecommerce, omnichannel or sticking to their…

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