For artificial intelligence, 2022 will be the year it deepens its roots in just about every aspect of business to bring spellbinding innovation and profit for enterprises. AI will begin to move away from being a disruptive technology as smart tools and services are expected to become an everyday part of our jobs and lives, improving efficiency and saving time.

One of the reasons for the shift is that AI is not only being leveraged by big companies, but small to medium enterprises are also looking to use artificial intelligence and machine learning, thus it will become more accessible. Contrary to popular opinion that AI will take away jobs, 2022 will see humans collaborating alongside machines to boost their ability and skills.

Over the past decade, artificial intelligence has evolved from being a buzzword to game-changing technology. This year, it will further widen its scope as it is set to bring valuable fruits to the many companies that have invested heavily in AI. Organizations are expected to prioritize a data-first approach in an enterprise architecture to enable AI and ML to solve problems and generate new revenue streams.

Enterprises will increasingly find themselves relying on AI to make decisions. From determining which leads companies must pursue to predictive maintenance to enhancing customer experience, AI will play a leading role in influencing business decisions.

What does Artificial Intelligence hold in store for 2022?

Evolution of AI and IoT: The era of AIoT is set to gain more ground in 2022. IoT devices will be able to provide extraordinary user experiences as actions can be performed in real-time based on the data collected from IoT devices with the help of AI. The rollout of 5G will further empower IoT devices to become smarter, more interactive and accelerate its functioning as 5G will be able to transfer large volumes of data at a faster rate. AI and 5G combined computing infrastructures will give a new edge as it allows automated processes at a much larger scale while delivering high performance and secure connectivity to AI applications. A new range of use cases can be unlocked like plant automation, factory robots in industries and smart homes, offices and cities powered by sensor-driven devices.

Enhanced language modelling: Conversational AI will become more human than ever with the release of GPT-4 in 2022. It is the most advanced and largest Natural Language Processing (NLP) model created till date. Created by OpenAI, it is speculated to possess around 100 trillion parameters, making it 500 times larger than GPT-3, which possess 175 billion parameters. This is a big step as it brings AI closer to develop language and engage in conversations that are near-human. Quantum ML is also expected to be the next big thing in 2022 as it will enable creation of powerful AI/ML models.

AI and Metaverse: Facebook announced that it is now Meta and introduced the world of Metaverse, an immersive platform for people to work, play, connect and collaborate in virtual reality. There has been huge buzz around the new social platform with Facebook saying it is investing $150million in AR/VR training and resources to help creators and developers build new skills and unlock opportunities for the Metaverse. AI and ML will be the backbone of such an environment and 2022 will see an increased number of people and businesses engaging in the Metaverse.

Increased personalization: Delivering personalized experiences is now mandatory for any enterprise and AI/ML will only take user personalization to new heights in 2022. It is important for brands to engage with customers according to their individual style and AI will help companies to build reliable insights on user profiles. Brands can expect the accuracy of data-driven customer preference predictions to improve at scale in the coming year.

Low-code / No-code for AI: The AI market is expected to reach $500million by 2024 and this year will serve as a stepping stone for AI-centered software market. Artificial intelligence is transforming how codes are written, updated and released. AI-empowered developers are bound to shift their focus towards more creative and strategic work like building customized solutions for a wide range of challenges. Low-code and no-code solutions will further enhance AI systems as almost anyone can create AI models using the readily-built modules at a faster rate and at lower cost.

AI and cybersecurity: The World Economic Forum states that cybercrime poses a bigger threat than terrorism today. In times of Covid, when most of the world is functioning from remote work, AI will be a major player in preventing cyberthreats. Criminals are using AI to bypass conventional security systems and hence it is very important to engage with AI to counter them. AI will be seen as an enterprise’s best chance to fight cyberthreats as it is predicted that the coming year will see an increase in hacking and malware attacks.

Hyperautomation: In 2022, hyperautomation will remain the driving force of digital transformation. Enterprises will focus on streamlining operations and processes to create higher efficiency, accuracy and outcome. This AI/ML trend will allow companies to automate more processes bringing down dependance on humans and advance growth.

Subashini Suresh