The key is to know what and when your customers want even before they do. Retailers are always looking to stay ahead of their customers by analyzing their buying behavior and send targeted promotions that…
The Web and mobile sites of your organization are visited by quite some people every day. But does each one of them find exactly what they are looking for? As an organization, it is important…
In a recent survey conducted by Deloitte on the Banking industry, 93% of the respondents indicated that fraud has grown in the last 2 years. Apart from the financial losses, these incidents leave a dent…
Let me quickly define Analogue in the context it is written. I define it as the well-oiled system already in place that is currently engaging customers. It could be your help desk services, your in-store…
Wikipedia defines Customer Experience (CX) as the product of interaction between an organization and a customer over the duration of their relationship that includes a customer’s attraction, awareness, discovery, cultivation, advocacy and purchase and use of a…
You have been considering an upgrade to your POS. This POS works fine but there is something that keeps bothering you. You do not know what it is. You have tried to seek answers for…
As the time changes, the needs and demands of the industry grow. Databases play a vital role in any software development and in the past two decades, handling of data has become a big challenge…
Insurance premiums are priced, based on several different factors like age, gender, location, vehicle make, model, type, power output, driving record factors like accidents, claims etc. Insurance providers use these factors to even classify the…
Continuous Integration – CI Process In recent times, during application development there are frequent code check-in, build releases, and integration happening every day. Needless to say that it becomes necessary to perform unit tests and…
We live in a world where more than 80% of connected devices sold are smartphones and tablets.Unfortunately the market is heavily fragmented with 3 major Platform providers, namely iOS, Android and Windows. This poses a…
Most of the applications are architected around RestAPIs these days, be it for layering or for integration. All leading web technologies enable building RestAPIs with ease. However, there are few design considerations that are neglected.…
MySQL is one of the widely used open source relational databases. In recent times, there has been a lot of interest on the NoSQL databases that can handle Big Data. Among NoSQL databases, MongoDB (from…
