A minor interruption of service could prove to be a disaster for an organization, resulting in huge amounts of data loss. Anything can trigger a disaster – a security attack, a natural disaster, or human…
A few decades ago, cost-cutting was the primary reason why IT firms sought outsourcing as the most viable option. Outsourcing meant that the development teams could work from another country, relieving the burden of overheads…
This is Part II of a three-part series. Make sure to read them all. Analyst Patrick Van Brussel had, in Part I of this analyst connect series, explained how the pandemic has propelled changes in…
Picture this: You’re working from home as your office is experimenting with the hybrid workplace model. Suddenly, your VPN stops working when an important email is due. The mail has to reach your client in…
As the world grappled with the isolation imposed by the pandemic, it also opened up more opportunities for technology innovation. Those sectors of real estate that continued to hold out against technology soon realized that…
Testing is vital to the software development lifecycle, and the failure to carry out testing thoroughly and efficiently can make or break the product and its delivery. Fortunately, such shortcomings can be alleviated through DevOps…
Businesses and business executives are relying more than ever on analytics to drive performance forward. By 2023, more than 33% of large enterprises will adopt decision intelligence as data analytics strategies and tools make decision-making…
Financial service providers want to be digital, but they’re having trouble getting there, or even getting started. They are focusing heavily on conventional IT and surface-level components of digital strategy. Both are vital. However, we…
Introduction Retail industry is always the booming sector because of the increasing power of the consumers. Growing technology trends have taken customer experience to a different level due to which consumer expectations have changed. Also,…
This is Part I of a three-part series. Make sure to read them all. Every industry is changing and the insurance industry is more so. The industry, largely governed by customer experiences and expectations, has…
Enterprises are always on the lookout for quick growth and great customer experience on a nominal budget. Any service promising this trifecta is a boon to businesses. So, an opportunity to cut up to 30%…
ServiceNow has taken off from New York and landed in Orlando. While the New York release highlighted the Now Mobile application and features like the guided app creator and integration hub, ServiceNow Orlando release dives…