Though organizations automate their business ecosystem, they cannot completely abandon their legacy applications. Automation also has its own challenges. RPA solves both challenges by retaining the advantages of both legacy applications and modern automation. Simply…
DevOps, by its very nature narrows the gap between the IT developers’ team and operations’ team by sharing software and dependencies while DevOps containers eliminates the conflicts among different environments for an effective collaboration of…
The global retail landscape has been severely affected by COVID-19 as the pandemic has altered and will continue to overhaul retail operations significantly. The way customers live, shop, and consult with brands has been compromised…
Even though millennials find online shopping much faster and easier, there are many customers who prefer brick and mortar stores where they can physically touch and feel the product before buying it. A recent report…
The transition to online behavior has accelerated, whether for researching, shopping, entertaining, or connecting. Now more than ever, digital transformation is a priority for retail businesses for their sustenance. They have to focus on starting…
“What do customers want?” is no longer a million-dollar question for a modern retailer like you. Because unlike other industries, your customers expect a lot more. And this was the case, even before the pandemic…
In just a short period, the COVID-19 pandemic has brought a profound change in organizations, forcing them to quickly implement new technologies. Organizations that lack in digital basics hobble quick response to the real-time business…
Ever heard of the phrase ‘data-rich, but insight poor’? Lack of insight is precisely the challenge businesses are facing today. Research shows that 4.4 zettabytes of data generated per day globally in 2019 skyrocketed to…
Digitalization in the banking industry is always a major requirement. To add to it, our new lifestyle which calls for increased virtual contact rather than physical presence has made this requirement a high priority. Similarly,…
Retail businesses already had a hard time capitalizing on their sales profits by adapting to multichannel retailing. Eventually, retailers needed to deploy omni-channel experience to answer the shoppers’ quest for a consistent and integrated experience…
The real estate industry has always enjoyed immense growth but the pandemic has put a damper on the otherwise skyrocketing industry. Amidst the current situation, the real estate industry is keen on re-building its diminished…
In the last article, we discussed how retailers could deliver useful, effective, and timely CX both during the crisis and in the long run. We are experiencing a digital acceleration caused by the need to…
