Demanding customer expectations have raised the technological standards in retail stores. Emerging futuristic technologies promise a complete, satisfying customer journey. Amidst the umpteen number of Point of Service solutions that have emerged in recent years, Oracle Xstore Point of service stands out.
Forrester Research has recognized Oracle Retail as a leader in point of sale solutions. “The Forrester Wave: Point Of Service, Q3 2018” report recognizes Oracle Retail for, “…demonstrated strength in mobile extensions, back office functionality, and the architecture to deliver resilient, responsive, modern, cloud and mobile POS deployments. Oracle clients offered a positive view of Oracle’s global footprint, stability, and architecture…Oracle is a best fit for sophisticated international retailers.”
Oracle Retail Xstore Point of service is a flexible, robust and powerful point of service software for smart retailers. Much more than a traditional point of service solution, Oracle Retail Xstore POS allows retailers to provide excellent service that will improve customer loyalty.
“Omnichannel retailers are challenged with creating differentiated customer experiences that convert sales, drive loyalty and personalize service,” said Jeff Warren, vice president, Oracle Retail. “Oracle is uniquely positioned to provide retailers with modern POS infrastructure that arms associates with the tools and insights they need to offer the innovative brand experiences that customers expect.”
Oracle Retail Xstore Point of service delivers robust functionality which facilitates inventory visibility, customer intelligence, and seamless transactions to store associates. The newest version of Oracle Xstore is equipped with many new features that will exhilarate customer shopping experience and also boost sales.
Here are some new advances with Oracle Retail Xstore Point of service:
With the pre-integrated omnichannel suite which includes – Retail Order Management, Oracle Order Broker, Oracle Commerce Cloud and Xstore Point of service, the system is designed to offer ultimate omnichannel experience.
Enabling Flexible Omnichannel Journeys
Associates can now add multiple order types in a single transaction and fulfillment split line and split item to improve their ability to sell down to the last item. Oracle Retail solution facilitates superior shopping journey for customers.
Single View of Customer & Personalization
A comprehensive set of data with Oracle Retail Customer Insights Cloud Service and Oracle Retail Customer Engagement Cloud Service will help retailers understand the requirement of their customers. Customer Entitlements are offered as out of the box integration. This will enable retailers to facilitate more personalized offers and messages.
Thin Deployment with Oracle MICROS Hardware
Oracle Retail Xstore Point of service has been designed for easy deployment with the Oracle MICROS hardware. The software is now optimized to support sleek and slim hardware the 610 Series 700 tablet and the Compact 310.
POS Integration that streamlines Investigation
Oracle Xstore POS integration with XBRi Cloud Services will help to quickly identify suspicious trends and transactions and pinpoint the sources of risk.
Oracle Xstore Point of service empowers store associates, allowing them to interact with customers on the sales floor and not just behind the desk. Xstore’s IP enabled store delivers shared peripherals (printers, PIN pads, and cash drawers etc.) significantly increasing the capacity and scaling-up business at the stores.
Oracle Retail Xstore Point of service significantly improves transactions by securing customers’ sensitive data (card number, pin details etc.) and maintaining compliance with the industry’s PCI validation standards.
Supporting the Global Footprint
Through a combination of configuration and prepackaged accelerators all within the single code base, Oracle Xstore Point of service addresses the requirements of a diversity of retailers around the globe.
In a nutshell, Xstore Point of service has robust functionality that empowers retailers, store associates and most important of all, it will help deliver a compelling customer experience (CX).
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