The first thought about Robotic Process Automation (RPA) is half empty offices where robots are performing back office jobs at lightning speed. But RPA solutions are not here to replace human workforce and make them jobless; rather it is here to engage robots for repetitive tasks so that human brains can focus on more critical tasks. Hence, increasing number of organizations are adopting RPA model to leverage the benefits of process automation. But, companies are still baffled to choose the best suited RPA model for their business processes.
Choosing the Right RPA Model
Mainly, there are two kinds of initiatives in robotic process automation services, the bottom-up, and the top-down approach. In the bottom-up approach, development of robots happens first and governance takes place in the next stage. While in the top-down approach development of robots follows the designing of structures.
Organizations ought to keep in mind that an RPA model is the blueprint of an organization without which achieving the desired objective becomes a daunting task. Thus, choosing the right RPA model is imperative for a business. Also it is important that the RPA Operating Model, snuggly fits into the overall organizational strategy.
Nevertheless, it is common belief that RPA fits best in large-scale organized deployments at the enterprise level but in reality a bottom-up adoption of RPA enables organizations to achieve full automation of their services.
The challenge of the top-down approach is that it cannot unearth all the automation opportunities. Also the automation happens more at the individual task level. The result is only individual users are aware of it and they are the ones who benefit from it. This is where the use of bottom-up approach for RPA services becomes crucial. In fact, the bottom-up approach is the best possible way to unbridle all benefits of the RPA model and also demystify the fears associated with it.
Unleash the benefits of Bottom-Up Approach in RPA
In a bottom-up RPA approach, there are three levels of automation, automation of tasks, automation of processes, and overall automation across enterprise level. The key features of the bottom-up approach are the simplicity of deployment and the simplicity of development. The good thing about this particular RPA model is that it brings about automation in all-encompassing way; seamlessly connecting the back-office and the front office functions. Moreover, the bottom-up approach closely interweaves with human tasks thus, making it most suitable for a dynamic and complex environment.
Last but not the least; full automation in an organization is possible when a well-designed top-down approach complements a bottom-up approach. Companies should extract the synergies from both these approaches in order to be successful.