Banking and Finance

AI-based Service Ticket Analytics: Bid Adieu to Manual IT Bank Operations!

Over the years, banks have faced/are facing some major roadblocks like security threats, lack of customer intelligence, lack of technical expertise, etc. On top of it, the increased customer demand for a better  customer experience and…

Read more

DevSecOps – The Beacon to Optimize Banking Security

The banking industry’s digital transformation is much-awaited progress which opened opportunities for many fintechs and banking organisations to come up with innovative ideas to meet generation Z’s expectations. With a plethora of offerings and continuous…

Read more

AI-Based Testing: Is This the Silver Lining for Your Cloud-Banking?

Who knew that digital banking which was once considered almost an impossible innovation would become a differentiator between ordinary financial firms and an extraordinary one? Yes, digitalization in banking has saved its spot by impressing…

Read more

Judo Bank: The Success Story of a Neobank

A majority of Australian economy depends on the SMEs with employment size ranging from 0 to less than 200. The statistics from a report in 2019, states that Australian businesses comprise 97.7% of small businesses…

Read more

Hyper Automation- The Mortgage Lending Digital Advantage

The year 2020 gave us a shocking yet obvious realization of how digitalization is the ultimate need of the hour. Take any industry and you can find at least a pinch of digital flavour in…

Read more

From customer experience to customer retention- Aspire’s CX/OX suite (Part 2)

In the banking industry, ensuring the overall customer experience is a critical aspect. While there are CX offerings to enhance customer relationship, what most banks miss out on, is the engine, which runs the customer…

Read more

From customer experience to customer retention- Aspire’s CX/OX suite (Part 1)

The quintessential factor of any industry is the customer experience. Hundreds of innovations, thousands of solutions, and continuous upgrades all target one thing– customer’s comfort. The banking industry is no exception here and this is…

Read more

Customer Analytics – The Neobank Gamechanger

Imagine a scenario where, your customer is looking to purchase a house, while you inadvertently send across emails of FD’s or other deposit options? How do you think this will impact your banking business? Will…

Read more

Hyper-automation – 8 Reasons Why it is the Way forward for European Retail Lending

Over the years, digital transformation has secured its place in every industry and banking is no stranger to this. With a couple of success stories, automation in banking has proven its worth. And now, to…

Read more

Behind-the-scenes Magic Using Banking-as-a-Service to Achieve a Successful Neobank

Digitalization in the banking industry is always a major requirement. To add to it, our new lifestyle which calls for increased virtual contact rather than physical presence has made this requirement a high priority. Similarly,…

Read more

40% of Financial Services Use AI for Credit Risk Management. Want to Know Why?

The growth of the banking industry is directly proportional to its ability in managing credit risks. Every country has its own credit scoring analytics like CIBIL in India, FICO in the US, etc. This score…

Read more

Meet the ever-changing customer expectations of your bank with Kony’s Low-code approach

  Digitalization in financial services has seen a positive growth curve over time. Now, traditional banks are re-thinking their strategies for an enhanced customer relationship. At the end of the day, banks aim to fulfil…

Read more