Banking and Finance

Why banks should have AI based Customer Intelligence?

AI/ML based Customer Intelligence should be at the core of banks technology strategy! New technology advances have given banks access to exponentially more data about what customers do and want. It is an amazing opportunity…

Read more

Empower Customers to Design their CX

Many banking customers feel their banks CX strategy is similar to a comatose patient where everyone is waiting for the patient to wake up. Banks face the same situation in terms of CX and where…

Read more

Building True Customer Intelligence for Banking with Machine Learning and AI

A recent commercial I saw depicted a “bank robbery”. The robbers (3 masked men) gate crash a bank and by wielding their guns, ask for people to lay down on the ground. A bank teller…

Read more

Hyper Testing for FinTechs and Financial Services Organizations

With the scale of innovations happening in the tech world, new offerings from FinTechs have never been more exciting. Blockchain, data science, machine learning, artificial intelligence, and a host of other technologies have catapulted the…

Read more

#CelebrateFintechInnovation – Interview With Deepak from EZMCOM on Authentic Security in Customer Onboarding

The Temenos MarketPlace offers banks access to some of the best global Fintech solutions at the click of a button.  It is in this MarketPlace Community that solutions are discovered and experienced for progressive banks.…

Read more

How can Banks Design Digital Journeys Through Gamification

Gamification is not a new concept. Its been part of our daily life for most part of our Adulthood. For example, Frequent flyer mails, hotel rewards are all engagement programs which use gamification concepts. The…

Read more

What are the major friction points in Customer Onboarding & Origination for Banks?

Let’s roll back in time a little. In the early 1990s, to open an account, customers had to go to the bank’s branch and manually fill out the documents with their signature and with an…

Read more

Integrated Customer Onboarding : What’s holding the Incumbent Banks Back?

Integrated customer onboarding has become a business imperative for incumbent banks in today’s technology driven, ‘digital first’ banking ecosystem. But the manual processes which are in place, are archaic in nature leading to a cloudy…

Read more

Strategies Community Banks Cannot Ignore to Survive the Digital Age- An Interview with Kevin Tynan from Liberty Bank of Savings

As digital technologies are creating exciting opportunities for financial institutions to position themselves for the future, the winners will be the ones who can succeed to deliver exceptional customer experiences. According to a JD Power…

Read more

Aspire and Temenos’ Exclusive 2 Year Story

It was in 2016 that Temenos, the software specialist for banking and finance, announced a strategic partnership with Aspire Systems, a global provider of digital transformation services to accelerate customer experience strategy for banks. As…

Read more

Aspire is Back Again at Temenos Community Forum 2018!

This year’s Temenos Community Forum is just around the corner- a premier event happening in Dublin which will witness a distinguished gathering of banking decision makers, investors, analysts and media from around the world. And…

Read more

Exploring the Future of Banking with Alex Jimenez from Zions Bancorporation

At a time when more than 80% of Financial Institutions believe their business is at risk according to a PWC report, disruption is uppermost in the minds of every Banking provider. Is Open Banking a…

Read more