The world of customer service has undergone a major transformation in recent years, with new technologies and tools emerging to help businesses better serve their customers. One such tool that has emerged as a game-changer…
As a critical function in banks, loan servicing involves managing and maintaining loans after the officer approves the loan and the customer gets the loan amount. In the banks that have good loan servicing process,…
In today’s digital world, customers expect to be able to access their bank accounts and perform transactions quickly and easily without any hassle. With the increasing popularity of online and mobile banking, banks are under…
Banks must incorporate broad-level thinking while choosing their digital technology stack for customer experience. A survey conducted in 2022 by ServiceNow found that speed became the No.1 factor in good service (69%, up from 51%…
Oracle E-Business Suite (EBS) is a comprehensive suite of business applications offering a broad range of enterprise functionalities. EBS is a popular enterprise resource planning (ERP) solution used by businesses of all sizes. It provides…
Businesses today are striving to stay ahead of their competition and drive innovation in order to remain competitive in the market. To achieve this, organizations need to embrace new technologies and tools that can help…
The digital transformation of businesses is changing how companies operate, and Mobile Enterprise Resource Planning (ERP) plays a vital role in this process. Digital transformation is leveraging digital technologies to improve customer experience, streamline processes,…
If you want to differentiate yourself from your competitors in this day and age, then you should be focusing on customer experience regardless of the industry. Insurers are not immune to the fickle customer expectations…
That the ServiceNow platform transforms businesses is well-established. It gives enterprises greater visibility into all operations with its powerful ITSM, HRSM and CSM capabilities among others, combined with AI-driven insights and performance analytics. Setting up…
Mobile ERP is specifically designed for access and use on Mobile devices such as smartphones, tablets, and laptops. It enables businesses to access and manage their ERP systems anywhere and anytime. Mobile ERP solutions include…
Organizations of all sizes strive to provide their employees with the best possible working conditions and opportunities. Oracle Enterprise Business Suite (EBS) and Human Capital Management (HCM) solutions provide organizations with the flexibility and scalability…
PropTech has proved itself to be a disruptive technology. It has caught the attention of industry insiders, right from investors and entrepreneurs to C-suite executives. However, like any tech innovation, Proptech’s success will depend less…
