servicenow implementation

67% reduction in P1 and P2 incidents with ServiceNow ITOM

With the rise of the cloud, artificial intelligence and Internet of Things, traditional IT infrastructure is fast becoming obsolete. ITOM modules in ServiceNow are in vogue among businesses to manage this seismic shift and ensure…

Read more

What’s new for CSM with ServiceNow San Diego release?

ServiceNow is amping up its automation and UI tools again with the San Diego release, bringing advanced hyperautomation to its 70 million daily users. ServiceNow San Diego release, the first release for 2022, revamps its…

Read more

Curb chaos by integrating monitoring tools with ServiceNow customer service management

‘The customer knows best’ the popular adage goes. But how well do you know your customer? At a time when one negative review is powerful enough to shut down a whole enterprise and send the…

Read more

Slash costs by 30% with ServiceNow managed service providers

Enterprises are always on the lookout for quick growth and great customer experience on a nominal budget. Any service promising this trifecta is a boon to businesses. So, an opportunity to cut up to 30%…

Read more

6 Steps to fulfil your ServiceNow® Maturity Model

My experiments with Super Mario adventures once led to successfully skipping one of the stages to what I thought was a straight route to the princess. Minutes later I realized that I cannot do anything…

Read more