All posts by Mary Radjou

How your business can transform customer support by integrating ServiceNow and Jira

It’s sink or swim when it comes to managing customer demands today. And to stay afloat, you need to use every tool in your company’s arsenal to work in sync. ServiceNow integration with Jira delivers…

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ServiceNow Integrated Risk Management is your one-stop solution for effective risk assessment

More than half of senior executives surveyed by Ropes & Gray, rank “risk and compliance” as one of the top two risk categories they feel least prepared to address. ServiceNow Governance, Risk and Compliance (GRC)…

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ServiceNow Vendor Risk Management: Your trump card in controlling third-party risks

Businesses today are growing increasingly reliant on third-party vendors to accelerate innovation and growth. The downside to this dependence is greater exposure to risks. ServiceNow Vendor Risk Management, part of its Governance, Risk and Compliance…

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ServiceNow implementation best practices to follow for seamless IT service management

Rome wasn’t built in a day and your ServiceNow ITSM transformation is no different. Following ServiceNow implementation best practice makes for a smooth journey and helps businesses get the most out of their investment. These…

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Top 5 benefits of ServiceNow ITSM modules for enterprise process management

About 80% of Fortune 500 companies use ServiceNow ITSM modules to develop, manage and deliver exemplary IT services.  With an average customer rating of 4.3 out of 5 stars for its ITSM products, ServiceNow was…

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ServiceNow- The Future-Ready Insurance Platform

The Covid-19 pandemic forced even the most resilient insurance industry to briskly adapt to the digital shift. In fact, 41% of policyholders surveyed by PwC said they are more likely to shift insurance providers over…

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Speed up employee onboarding with Now Mobile app for HRSD

How efficient is your employee onboarding process? New Employee Onboarding is made simple with ServiceNow HR onboarding solutions and its state-of-the art HRSD tools. In 2022, talent scarcity and high turnover are among a business’…

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Demystify compliance procedures with ServiceNow IRM

Operational Risk Management is a fundamental component of a bank’s risk management program. ServiceNow Operational Risk Management solutions strengthens this core module, which fosters greater customer loyalty and confidence in the relationship. A growing number…

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67% reduction in P1 and P2 incidents with ServiceNow ITOM

With the rise of the cloud, artificial intelligence and Internet of Things, traditional IT infrastructure is fast becoming obsolete. ITOM modules in ServiceNow are in vogue among businesses to manage this seismic shift and ensure…

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What’s new for CSM with ServiceNow San Diego release?

ServiceNow is amping up its automation and UI tools again with the San Diego release, bringing advanced hyperautomation to its 70 million daily users. ServiceNow San Diego release, the first release for 2022, revamps its…

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Predictive intelligence and machine learning power ServiceNow HRSD with Paris release

ServiceNow Paris release’s new features and integrations enhance process facilitation and cross-team collaboration. The upgrades are a direct response to the burgeoning need for speed and agility amid an ever-changing business environment. The Paris release…

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It’s not DevOps vs ServiceNow ITSM: Let’s try collaboration over contention

Since DevOps first entered the stage, it has been pitted against ITSM. DevOps is agile and flexible, deploying services at lightning speed. On the other hand, the intensely controlled and risk-averse approach of ITSM has…

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