Cloud computing is the backbone of modern businesses, enabling enterprises to quickly scale, and innovate. AWS has emerged the dominant player in the “Cloud Wars”, retaining the top spot in 2024. Among the top 10 cloud platform providers, AWS’ market share is the largest at 50.1%. With the rapid evolution of cloud technology, many businesses are struggling to bridge the gap between their existing IT skill sets and the expertise needed to leverage AWS fully. This is where AWS Cloud Managed Services step in, providing specialized solutions to address these skill gaps and drive business success. 

The problem with the cloud skills gap 

The cloud skills gap refers to the disparity between the demand for cloud-related skills and the available expertise within an organization. As organizations embark on AWS migration, they require a workforce that can manage, optimize, and secure their cloud environments effectively. Unfortunately, finding and retaining employees with the required AWS expertise is a major challenge. 

The vast and complex AWS ecosystem: AWS offers a diverse cloud services ecosystem, including computing, storage, databases, analytics, machine learning, and more. Navigating this vast landscape requires a deep understanding of AWS services and the ability to configure and manage them efficiently. The complexity of the AWS ecosystem is a significant factor contributing to the cloud skills gap. 

AWS service proliferation: AWS continually introduces new services and features to meet the evolving needs of its customers. While this innovation is advantageous, it also challenges organizations trying to keep up with the rapid pace of change. Each new service requires specific expertise, and organizations must constantly adapt their skill sets to stay competitive. 

Configuring and optimizing: Organizations often lack the expertise to set up and manage AWS resources effectively. Proper AWS cloud configuration and AWS cloud optimization help achieve cost-efficiency and high performance. Misconfigurations can lead to security vulnerabilities, excessive costs, and suboptimal performance.  

Security and compliance: While AWS provides several security tools and features, configuring and managing them to protect sensitive data and comply with industry regulations can be complex. Organizations are at risk of security breaches and non-compliance without the right skills. 

How AWS cloud managed services bridge the cloud skills gap 

An AWS managed service provider is a key technology partner that specializes in managing AWS environments on behalf of clients. They help organizations overcome the cloud skills gap and fully leverage AWS resources. Here’s how AWS cloud managed services play a pivotal role in addressing the cloud skills gap challenge: 

Expertise and specialization: AWS MSPs comprise certified experts with in-depth knowledge of AWS services. These professionals have hands-on experience configuring, optimizing, and managing AWS environments, which means they can provide specialized expertise that organizations often lack internally. By outsourcing cloud management to an AWS MSP, businesses can access experts capable of addressing complex AWS challenges. 

AWS cost optimization: One of the common pitfalls in AWS is overspending due to inefficient resource allocation and management. AWS cloud managed services bring the expertise needed to identify cost-saving opportunities and optimize resource usage. They can recommend rightsizing instances, implementing cost-effective storage solutions, and managing reserved instances to achieve AWS optimization that maximizes cost savings while maintaining performance. 

Security and compliance: AWS MSPs prioritize security and compliance, leveraging AWS’ security features to protect their clients’ data. They ensure that AWS environments are configured according to best practices and compliance standards. With constant monitoring and threat detection, AWS cloud managed services help organizations mitigate security risks and maintain regulatory compliance. 

24/7 monitoring and support: Cloud environments require constant monitoring to ensure uptime, performance, and security. This level of vigilance is often beyond the capabilities of in-house IT teams. AWS MSPs offer 24/7 monitoring and support, identifying and addressing issues proactively before they impact the business. 

Scalability and flexibility: As businesses grow, their cloud requirements change. AWS cloud managed services help enterprises scale cloud environments up or down as needed, ensuring that infrastructure aligns with business demands. This scalability and flexibility enable organizations to respond quickly to changing market conditions. 

Focus on core competencies: By entrusting cloud management to an AWS MSP, organizations can free their internal resources to focus on core competencies and strategic initiatives. This shift allows businesses to innovate and stay competitive while leaving the operational aspects of AWS to the experts. 

Success story: How an AWS MSP helped a leader in food & beverage industry 

Let’s look at a real-world example to understand how Aspire Systems’ AWS cloud managed services successfully addressed the cloud skills gap and brought tangible benefits to one of the world’s largest full-service dining companies.  

The client faced considerable losses due to increased downtime, lack of efficient incident management processes and poor monitoring of their AWS infrastructure. Recurrent incidents took a great toll on productivity and racked up operational costs. The current model didn’t allow the client to scale their operations despite being on the cloud.  

Experts at Aspire Systems stepped up with continuous monitoring of AWS Infrastructure, applications, support for AWS services, database administration tasks and DevOps support. Once the sites and servers were stabilized and bugs were fixed, the client reported a drop in recurrent issues. The client reported almost immediate results with Aspire’s AWS cloud managed services, including reduced operational costs, higher productivity, near zero downtime during peak business hours. Highlights included: 

  • SLA response and resolution at 99% 
  • 40% cost savings with AWS support 
  • 75% reduction in the number of recurring tickets 


The cloud skills gap is a significant challenge for organizations looking to harness the full power of AWS. The complexity of AWS services, the constant evolution of the cloud landscape, and the need for specialized expertise can hinder a business’ ability to manage its cloud infrastructure effectively. AWS managed service providers have emerged valuable partners in bridging this gap. By leveraging the expertise of an AWS MSP, businesses can optimize their AWS environments, enhance security and compliance, reduce costs, and gain the agility and scalability needed to thrive in today’s competitive landscape.  

As the cloud continues to shape the future of business, AWS MSPs are likely to play an increasingly vital role in helping organizations overcome the cloud skills gap and unlock the full potential of cloud computing. Doing so enables businesses to stay competitive, innovate, and thrive in the digital age.