Operational Risk Management is one of the fundamental components of a bank’s risk management program. Developments in the last four decades, specifically globalization, complex financial products and digitalization have increased the importance of operational risk…
Managing ServiceNow Licenses has become a priority for many platform owners. Finding the reports and insights on the same is as tedious as managing the licenses itself. What if I tell you that you can…
Empathy for a helpdesk ticket? No one knows the lifecycle of a ticket better than the helpdesk team but in many scenarios, tickets go through a lot of processing. To understand the ticket resolution and…
Overview and Features: Employee Service Center, the single destination or a one stop solution for all employees’ needs that consolidates information across different functional teams. The Employee Service Center portal is also called as esc…
The ServiceNow upgrade process moves your instance to a new ServiceNow release version. ServiceNow releases an upgrade to its instance every six months. Regularly upgrading the NOW platform helps you obtain latest features, enhanced platform…
Who would want a bad, paper-filled, cumbersome and boring onboarding experience on their first day at the job? New Employee onboarding is one of the most complex services to implement. However, with ServiceNow you can…
For a ServiceNow Platform owner, it is important to know where they can cut down costs through effective utilization of resources. While purchasing ServiceNow, there would be many applications, which they have subscribed to and…
Cloud migration has become inevitable in today’s fast-paced world to meet market demands. Many companies consider it to be one of the most opted solutions to reduce expenses to manage on-premise workloads. Organizations have already…
Introduction IT operations management (ITOM) is the administrative area involving technology infrastructure components and the requirements of individual applications, services, storage, networking and connectivity elements within an organization. What is ITOM in a Nutshell? ServiceNow ITOM Suite: CMDB…
Irrespective of the industry, workplace safety is a vital entity in a professional setup. When somebody leaves for work, their dear and near expect them to return home safe and sound. A safe work environment…
Now create gives partners a framework for delivering successful projects based on ServiceNow’s past methodologies compiled as a best practice to leverage and utilize them for a project. It is an unequivocal and definite work…
We all love ROIs. Human minds are driven by ROIs, be it getting the cheapest deal for your favorite mobile phone in the flash sale or getting clothes for the upcoming festival, how much you…