Infrastructure

Top highlights of ServiceNow Quebec Release and its implications

ServiceNow releases a new version of their instance every six months. Quebec is the latest version released by ServiceNow which is named after the Canadian city of Quebec. In every instance, ServiceNow comes with new…

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Adopting the Right DevOps Strategy to Lead Your Unified Commerce Journey – Part 2

If you’ve followed our previous content on Unified Commerce, then you are aware of the iterative model of continuous innovation in the context of retail digital transformation. In part one of this blog series, we’ve…

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How ServiceNow DevOps revitalizes the development and change control process?

DevOps as we know is an integrated environment aimed to have an overview of the software development process. But users in every business environment face deployment related challenges such as lack of commit insights on…

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Adopting the Right DevOps Strategy to Lead Your Unified Commerce Journey-Part 1

If you’ve followed our previous content on Unified Commerce, then you are aware of the iterative model of continuous innovation in the context of retail digital transformation. It is all about continuous evolution across various…

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How banks can leverage ServiceNow’s Operational Risk Management for better compliance?

Operational Risk Management is a fundamental component of a bank’s risk management program. Developments in the last four decades, specifically globalization, complex financial products and digitalization have increased the importance of operational risk management. A…

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How ServiceNow License Workbench can help you save costs up to 70%?

Managing ServiceNow Licenses has become a priority for many platform owners. Finding the reports and insights on the same is as tedious as managing the licenses itself. What if I tell you that you can…

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A ticket’s journey in AI driven Application Management and its maturity model

Empathy for a helpdesk ticket? No one knows the lifecycle of a ticket better than the helpdesk team but in many scenarios, tickets go through a lot of processing. To understand the ticket resolution and…

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Employee Service Center: A complete guide to successful service delivery

Overview and Features: Employee Service Center, the single destination or a one stop solution for all employees’ needs that consolidates information across different functional teams. The Employee Service Center portal is also called as esc…

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How and when to perform a ServiceNow Upgrade?

The ServiceNow upgrade process moves your instance to a new ServiceNow release version. ServiceNow releases an upgrade to its instance every six months. Regularly upgrading the NOW platform helps you obtain latest features, enhanced platform…

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How ServiceNow HRSD enhances New Employee Onboarding experiences?

Who would want a bad, paper-filled, cumbersome and boring onboarding experience on their first day at the job? New Employee onboarding is one of the most complex services to implement. However, with ServiceNow you can…

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Why License Optimization is the need of the hour in ServiceNow?

For a ServiceNow Platform owner, it is important to know where they can cut down costs through effective utilization of resources. While purchasing ServiceNow, there would be many applications, which they have subscribed to and…

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Top business changing benefits of Cloud migration

Cloud migration has become inevitable in today’s fast-paced world to meet market demands. Many companies consider it to be one of the most opted solutions to reduce expenses to manage on-premise workloads. Organizations have already…

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