Infrastructure

How ServiceNow’s managed support services propel your business forward

ServiceNow landscape is changing by the day and often companies find themselves struggling to cope with changes. With a ServiceNow support partner, the heavy lifting is taken off your hands. You are free to focus…

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Save License cost using ServiceNow Performance analytics in Subscription management

One of the common pressing issues ServiceNow owners face is managing licenses effectively. ServiceNow offers applications that can be used to address the challenges surrounding software inventory and license management. Using analytics to manage licenses,…

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What’s new in ServiceNow Quebec release- Developers’ features

Here is the follow up blog on the new ServiceNow Quebec release where we will talk about the developers’ features in the new release that helps the developers work more effectively. Flow Designer (Record Producer…

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Adopting the Right DevOps Strategy to Lead Your Unified Commerce Journey-Part 3

If you’ve followed this blog series, Part 1 and Part 2 talk about DevOps, its relation to the retail ecosystem, and the 4D approach to it. Besides, it also discusses the defined parameters that are…

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Top highlights of ServiceNow Quebec Release and its implications

ServiceNow releases a new version of their instance every six months. Quebec is the latest version released by ServiceNow which is named after the Canadian city of Quebec. In every instance, ServiceNow comes with new…

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Adopting the Right DevOps Strategy to Lead Your Unified Commerce Journey – Part 2

If you’ve followed our previous content on Unified Commerce, then you are aware of the iterative model of continuous innovation in the context of retail digital transformation. In part one of this blog series, we’ve…

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How ServiceNow DevOps revitalizes the development and change control process?

DevOps as we know is an integrated environment aimed to have an overview of the software development process. But users in every business environment face deployment related challenges such as lack of commit insights on…

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Adopting the Right DevOps Strategy to Lead Your Unified Commerce Journey-Part 1

If you’ve followed our previous content on Unified Commerce, then you are aware of the iterative model of continuous innovation in the context of retail digital transformation. It is all about continuous evolution across various…

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How banks can leverage ServiceNow’s Operational Risk Management for better compliance?

Operational Risk Management is a fundamental component of a bank’s risk management program. Developments in the last four decades, specifically globalization, complex financial products and digitalization have increased the importance of operational risk management. A…

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How ServiceNow License Workbench can help you save costs up to 70%?

Managing ServiceNow Licenses has become a priority for many platform owners. Finding the reports and insights on the same is as tedious as managing the licenses itself. What if I tell you that you can…

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A ticket’s journey in AI driven Application Management and its maturity model

Empathy for a helpdesk ticket? No one knows the lifecycle of a ticket better than the helpdesk team but in many scenarios, tickets go through a lot of processing. To understand the ticket resolution and…

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Employee Service Center: A complete guide to successful service delivery

Overview and Features: Employee Service Center, the single destination or a one stop solution for all employees’ needs that consolidates information across different functional teams. The Employee Service Center portal is also called as esc…

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