All posts by Sriram Sundaresan

Driving Omnichannel Retail Experiences by Optimizing IT Infrastructure

In today’s retail environment, providing omnichannel experiences is no longer a nice-to-have option. Modern customers expect seamless interactions across multiple platforms, whether shopping online, on mobile devices, or in physical stores. This demand often places…

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How do Managed Services for Retail Companies Work?

Retail businesses are built around customers and naturally, the former should focus more on the latter’s experience. Worldwide retail e-commerce sales might cross $7.4 trillion by 2025, and retailers will have to deal with the…

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Top 5 considerations for choosing a Managed Cyber Security Services Provider (MSSP)

In 2024, the importance of an effective Managed Security Services Provider (MSSP) is more significant than ever. The popularity of managed cyber security services has surged as cyber threats have become more frequent and their…

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Optimizing IT infrastructure to Achieve Business Goals Seamlessly

Optimizing IT infrastructure isn’t merely a support system; it’s the strategic backbone of a successful business. Effectively managing hardware, software, network components, and data centers isn’t just crucial; it’s empowering for technology-driven operations and services.…

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A Guideline to Transforming IT Infrastructure Management

Information Technology (IT) infrastructure management involves overseeing and controlling the hardware, software, and network systems necessary for operating and managing enterprise IT environments. Updating and enhancing IT infrastructure has become crucial to ensuring operational performance.…

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The Secure Leap: How ServiceNow Reshapes ITSM Security Landscape

As businesses are increasingly reliant on technology for their daily operations, the need for robust, efficient, and secure ITSM solutions has never been greater. ServiceNow, a leader in the ITSM field, has been at the…

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Hidden Threats of Legacy ITSM Systems and ServiceNow Migration

The tools and systems that once formed the backbone of IT service management (ITSM) are now scrutinized for their adaptability and relevance. Legacy ITSM systems, often characterized by their inflexibility and siloed nature, pose a…

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Benefits of ServiceNow Data Migration

Business technology has become synonymous with organizations trying to improve efficiency, streamline operations, and stay standing in this increasingly competitive world. Effective data management and migration are critical to this process. This is where ServiceNow…

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Navigating and Overcoming CMDB Health Challenges in Enterprises

Configuration Management Database (CMDB) is the cornerstone of any enterprise IT environment, acting as a central repository for storing information about hardware, software, and their relationships. Essential for effective IT service management, the health of…

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The Impact of Consistent ServiceNow Data Certification on Costs and Data Quality

Organizations are turning to large-scale data management platforms, with ServiceNow emerging as a leader. Maintaining current and accurate data within these systems is vital, particularly in ServiceNow data certification. Regular ServiceNow data certification is essential…

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What makes ITOM under ITIL better than ITOM under COBIT?

Two frameworks often emerge in discussions of best practices and operational excellence in enterprise IT management: ITIL (Information Technology Infrastructure Library) and COBIT (Control Objectives for Information and Related Technologies). Both offer structured approaches to…

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ServiceNow Implementation – Unleashing the Power of Digital Transformation

In the modern business landscape, digital transformation is no longer an option; it is a necessity. ServiceNow has become a driving force behind successful digital transformations across industries. With its ability to streamline operations, enhance…

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