In today’s digital world, customers expect to be able to access their bank accounts and perform transactions quickly and easily without any hassle. With the increasing popularity of online and mobile banking, banks are under…
Banks must incorporate broad-level thinking while choosing their digital technology stack for customer experience. A survey conducted in 2022 by ServiceNow found that speed became the No.1 factor in good service (69%, up from 51%…
If you want to differentiate yourself from your competitors in this day and age, then you should be focusing on customer experience regardless of the industry. Insurers are not immune to the fickle customer expectations…
Introduction The most obvious obstacle for modernizing legacy applications as part of cloud native development services is the inability of an organization to provide the foundational elements such as infrastructure and frameworks for continuous delivery…
Introduction On premise applications have been the norm till the last decade wherein public cloud services were still emerging and there were concerns on Data security and high availability particularly among sectors like Banking and…
One of the reasons products fail to achieve their organizations’ expectations is delayed time-to-market. Delaying the commodification of innovative products and features can cost them dearly. Independent Software Vendors (ISVs) often get caught in this…
Businesses used to face immense challenges when they tried to get their software products to their customers. In the past they had to ship their new software updates on compact disks (CDs). Nowadays, with the…
DevOps is a way of work involving people, technologies, and processes to meet, if not exceed customer expectations. In a DevOps lifecycle, teams are focused on delivering value in a safe, quick, and repeatable manner,…
Apart from testers, performance engineers and product owners too can contribute to quality assurance. Of these three roles, the performance engineers sustain collaboration among teams, tools and processes through continuous feedback loops. Performance engineering is…
As a technology company, you will experience loss of competitive edge when your offerings enter the declining phase in the product life cycle. Newer architectural styles like Microservices and frameworks that accelerate migrations to the…
An ideal Digital CX strategy prioritizes usability and customers’ needs to create a fully digitized ecosystem that is conducive in achieving the company’s business goals. Organizations need applications that are reflective of their organizational structure.…
A non-modernized digital business is an oxymoron. In a climate rife with disruptions and innovations, organizations are moving at a pace that needs to put their Modernization imperative into perspective. Digital Transformation thrives on the…
