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67% reduction in P1 and P2 incidents with ServiceNow ITOM

With the rise of the cloud, artificial intelligence and Internet of Things, traditional IT infrastructure is fast becoming obsolete. ITOM modules in ServiceNow are in vogue among businesses to manage this seismic shift and ensure…

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What’s new for CSM with ServiceNow San Diego release?

ServiceNow is amping up its automation and UI tools again with the San Diego release, bringing advanced hyperautomation to its 70 million daily users. ServiceNow San Diego release, the first release for 2022, revamps its…

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Predictive intelligence and machine learning power ServiceNow HRSD with Paris release

ServiceNow Paris release’s new features and integrations enhance process facilitation and cross-team collaboration. The upgrades are a direct response to the burgeoning need for speed and agility amid an ever-changing business environment. The Paris release…

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It’s not DevOps vs ServiceNow ITSM: Let’s try collaboration over contention

Since DevOps first entered the stage, it has been pitted against ITSM. DevOps is agile and flexible, deploying services at lightning speed. On the other hand, the intensely controlled and risk-averse approach of ITSM has…

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Returning to office? Arm your business with ServiceNow Safe Workplace Suite

Two years after the pandemic broke out, many businesses are once again attempting a return to normalcy and getting employees back to offices. Rising to this challenge, ServiceNow launched its Safe Workplace Suite. Executives are…

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ServiceNow DevOps brings automation to the forefront of application delivery

Organizations are building and deploying applications faster than ever to deliver higher quality products and keep customers happy. However, the current pace of innovation and deployment far outstrips regular ITIL-based approaches. Change processes struggle to…

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Are you getting the most out of your ServiceNow license?

As all-round digital transformation gains ground, companies are investing big bucks in software licenses. But, only optimal use of licenses add value to the business. Software license management is no child’s play. Aside from flagging…

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Now Create — the secret to successful projects on ServiceNow platform

That the ServiceNow platform transforms businesses is well-established. It gives enterprises greater visibility into all operations with its powerful ITSM, HRSM and CSM capabilities among others, combined with AI-driven insights and performance analytics. Setting up…

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ServiceNow ATF – your ticket to seamless adoption of upgrades

In today’s fast-paced digital world, staying up to date with industry trends is simply not enough. Enterprises are racing to go a step further to ensure they offer the very best service with regular upgrades.…

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Curb chaos by integrating monitoring tools with ServiceNow customer service management

‘The customer knows best’ the popular adage goes. But how well do you know your customer? At a time when one negative review is powerful enough to shut down a whole enterprise and send the…

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ServiceNow takes enterprise service management a step ahead with AI, chatbots

Picture this: You’re working from home as your office is experimenting with the hybrid workplace model. Suddenly, your VPN stops working when an important email is due. The mail has to reach your client in…

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Slash costs by 30% with ServiceNow managed service providers

Enterprises are always on the lookout for quick growth and great customer experience on a nominal budget. Any service promising this trifecta is a boon to businesses. So, an opportunity to cut up to 30%…

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