A New Horizon: Welcoming Salesforce-ServiceNow Integration Customer-centricity is central to all modern enterprises that aim to lead the market. Customers expect exceptional services in all touchpoints and organizations strive to meet and exceed their expectations.…
It’s sink or swim when it comes to managing customer demands today. And to stay afloat, you need to use every tool in your company’s arsenal to work in sync. ServiceNow integration with Jira delivers…
‘The customer knows best’ the popular adage goes. But how well do you know your customer? At a time when one negative review is powerful enough to shut down a whole enterprise and send the…
ServiceNow’s customer service management tools are dramatically reshaping the industry with its high levels of efficiency. It has earned the name ‘visionary’ from Gartner and rightly so. It can resolve complex issues end-to-end by collaborating with multiple departments to identify the root…
ServiceNow’s latest London release, takes the ideology of efficiency to the next level, with features that resolve problems even more quickly and easily. A cloud-based AI is used in this new release to deliver elegant,…
“Empowered customers are on the move: 40% of consumers have a high willingness and ability to shift spend, with an additional 25% building that mindset.” Forrester. There was a time when having an innovative product…
