Two frameworks often emerge in discussions of best practices and operational excellence in enterprise IT management: ITIL (Information Technology Infrastructure Library) and COBIT (Control Objectives for Information and Related Technologies). Both offer structured approaches to…
Efficiency and fluidity in business processes are paramount. Digital workflow automation refers to the design, execution, and automation of business processes based on the flow of documents and information across various platforms and departments, using…
Efficient IT operations are not just a component of business success—they are often the backbone. With the right IT infrastructure, businesses can streamline operations, innovate faster, and stay ahead of the competition. Conversely, inadequate IT…
With the rise of the cloud, artificial intelligence and Internet of Things, traditional IT infrastructure is fast becoming obsolete. ITOM modules in ServiceNow are in vogue among businesses to manage this seismic shift and ensure…
The rapid growth of DevOps in the last decade changed the landscape of the entire project development to be more collaborative and spontaneous. This has now resulted in the rise of integrated services that blurs…
My experiments with Super Mario adventures once led to successfully skipping one of the stages to what I thought was a straight route to the princess. Minutes later I realized that I cannot do anything…
Imagine taking up the job of CIO in a medium-sized software development company whose survival depends on the well-being of their interconnected systems. The organization is in this crucial juncture where a small team of…
