The idea of envisioning a digital strategy has been in place ever since the scientists of 20th century designed a basic yet fully functional computing system. But the current buzz about creating a Digital CX…
The world of IT Service Management (ITSM) has come a long way. Back when IT infrastructure management was an unorganized function in an organization, disgruntled teams were operating in silos with inferior service quality and…
For organizations seeking a stable ITSM implementation, purchasing a packaged servicing solution is just the beginning. Modern enterprises abstain from rigid definitions of their capabilities. With extending opportunities, they need a diversified solution that can…
The term Product Engineering, in Software Engineering terms, is a multi-dimensional solution approach that encompasses all the necessary processes to successfully launch and run software in the market. With such rapid changes, Product Engineering cannot…
If we have to name one company that has captured the hearts and markets by addressing the sensibilities of data-savvy millennials, Netflix would be the winner by a mile. This streaming-services giant has steadily progressed…
The year 2017, declared by Forrester as the year of DevOps, was important for the movement. Throughout the year, many organizations picked up on DevOps implementation in parts or as whole and at the end,…
The Agile model restructured hierarchies, simplified processes, automated workflows and left the IT infrastructure team squabbling around trying to cope up with the pace that the agile project teams worked. Much of the process efficiencies…
The new era of retail, driven by digital processes through omnichannel means, is all about the customer; gone are the days when brands and seasons had greater control over the sales. Through the years of…
When Mark Zuckerberg unleashed his 2016’s yearly challenge of building a simply AI bot called Jarvis in Facebook, the whole world gaped in fascination that their sci-fi fantasies are finally here. Inspired by the movie…
Customer Experience has become the cornerstone of busines’s success stories and improving those metrics by consistent customer engagement is of paramount importance. Thanks to the visibility of omnichannelling in mainstream markets, enterprises are able to…
The rapid growth of DevOps in the last decade changed the landscape of the entire project development to be more collaborative and spontaneous. This has now resulted in the rise of integrated services that blurs…
The new age big data analytics, with the popularity of self-service tools in the market, attempts to let anybody, especially business decision makers, to prepare, process and produce highly refined results from data in a…
