This is a classic example of digital dining with minimal contact embedded with a high-end customer experience. You must be intrigued by how such a seamless operation is possible. It’s the sheer power of technology. In this blog, we shall dig…
If you want to see how physical retail will look in 20 years, pay attention to grocery retail over the next 3 to 5 years. Amazon announced earlier this year they would licence its cashierless…
Real followed the reel when panic buying happened en masse at the beginning of the pandemic in 2020. Like a scene straight out of a B-grade zombie thriller, shelves were wiped clean and factories were running on…
The COVID-19 pandemic disrupted and transformed the retail industry forever. The charm and allure of glitzy retail stores fizzled out as 2020 changed lives and livelihoods. Retail chains closed down, people lost their jobs, and…
Customer Experience has become the cornerstone of busines’s success stories and improving those metrics by consistent customer engagement is of paramount importance. Thanks to the visibility of omnichannelling in mainstream markets, enterprises are able to…
THE TIMES THEY ARE A-CHANGIN’ “The distinctions that we talk about today between stores, apps, pick-up, delivery and sites are continuing to blur into the background for customers. For them, it’s just Walmart.” asserts Walmart…
You are a Retailer trying to figure out smooth transformation of physical stores into new age customer engagement hubs.You see it happening around you, but you want the best fit scalable solution for your business.…