In a world of Modern Retail to deliver the ultimate retail Omni channel experience, retailers must be able to: Pivot their business processes and focus to the customer Adapt to the fluid customer journeys Drive…
Due to rapid technology advancement, e-commerce is undergoing a major transformation and is steadily becoming more efficient and customer-centric than ever. Technologies such as Artificial Intelligence, Machine Learning, and Augmented Reality are already widely used…
With $50 billion+ in gross transactions, more and more retailers are relying on the Magento platform because of the unconquered end-user experience that it provides. In order to maintain that quality, testing plays a crucial…
The holiday season is the most wonderful—and the most challenging—time of the year for retailers as it leads to increased traffic both in store and online. With holiday retail sales crossing the $1 trillion mark for the…
In the previous blog, we had covered the applications of AI in e-commerce testing and how it is used to enhance the testing process through various means. Continuing from where we left, let’s explore in…
In the present era, User experience is one of the decisive factors which can strongly affect the success of every online store. E-commerce platforms such as Magento, Salesforce Commerce Cloud etc. must focus on making…
As new customer experience touchpoints emerge and shopper expectations evolve, e-commerce is the last place any company can afford to lose flexibility and agility. To continuously improve existing touchpoints, adopt emerging ones, and provide a…
Speed, agility, and effectiveness are demanded from today’s retail businesses. With the explosion of social media, Omnichannel shopping, and the pressure to expand into new formats and countries, it has become critically important for retailers…
Intense competition exists amongst companies in the present era, as result retailers do not leave any stone unturned in offering high quality, tailor-made services to the customer. It is the customer that can bring prosperity…
In today’s age of digital commerce, consumers are more likely to engage with brands that offer unique and consistent experiences. These days, customers multiplex in and out of various channels before they buy a particular…
Retail has undergone several transformations driven by customer expectations. As customers continuously search for new-fashioned ways to research, shop, purchase, monitor and return merchandise, retailers have had to persistently adjust their business models accordingly. What used to be…
Luckily, in this era, no one has to or rather should be leaving the growth and success of their business in human hands alone. One must leverage technological advancements in order to gain a competitive…
