Digital Commerce

State of E-commerce 2022: Navigating the ‘New Normal’ of B2C Commerce

The global commerce landscape was on the verge of transformation and the outbreak of COVID-19 accelerated the entire process. It proved all assumptions wrong and brought about a 360-degree change to global commerce. Digital transitions…

Read more

Food for thought: How technology can help your dining business gain more patrons

This is a classic example of digital dining with minimal contact embedded with a high-end customer experience.  You must be intrigued by how such a seamless operation is possible. It’s the sheer power of technology.   In this blog, we shall dig…

Read more

2021 round-up & “7 Hot Retail Tech Trends” to watch in 2022 – Digital transformation, adaptation & more e-commerce boom

New year comes new trends! Are you getting set to bid farewell to 2021 and hello to 2022? While the year 2020 and 2021 was all about the race to digital transformation and social commerce,…

Read more

Shopping, sales, and Singles Day: major lessons from ecommerce’s big event in 2021

Make a wish at 11:11 on 11/11 for the biggest global retail event, ever! Nicknamed ‘Singles Day’, as a Valentine’s Day counter-holiday, the 11/11 sale is one of the most looked-forward-to events in China. Started by none…

Read more

3 Commerce Payments challenges that are solved by Salesforce’s partnership with Stripe

French intellectual Simone de Beauvoir told the world that “buying is a profound pleasure”. And if shoppers buy from the comfort of home, or anywhere for that matter, wouldn’t that pleasure like no other? But…

Read more

How Out-of-the-Box Solutions from Salesforce Ease Developers Work and Quicken Go-Live for Ecommerce Implementations

Why reinvent the wheel when all the hard work has been done and perfected for you? This is essentially what out-of-the-box (OOB) software or commercial off-the-shelf software COTS  solutions provide for businesses that are unable…

Read more

Top 7 Magento Myths Debunked

As you embark upon your eCommerce journey, chalking out a clear path is essential. Choosing the right eCommerce platform might seem overwhelming to begin with, and if you’re veering your way over to Magento Commerce…

Read more

A Tale of Two Paradigm Shifts – “Shoppertainment And Live Stream Commerce”

The Novel “A Tale of Two Cities” by Charles Dickens is famous for its opening sentences of all time: “It was the best of times, it was the worst of time…”. It depicts the drama…

Read more

How Retailers Leverage Social Media as part of their Unified Commerce strategy

Did you find this blog while you were scrolling past social media? I’m not surprised. With over 3.78 billion active users daily across platforms, it is clear that in order to provide unified experiences, having…

Read more

3 Ways to Maximize Commerce Cloud Einstein on Your Storefront

German blockchain expert Julian Hillebrand once said, “Personalized marketing is not about sales, it’s about building a relationship with your customers”. With Commerce Cloud Einstein by Salesforce e-commerce solutions, online shoppers get the personalization they…

Read more

In-Stores or Indoors – A Wave of Change for APAC Retailers! Part 2

Part two of our series: How do APAC Retailers Ride the Wave of Change? In our previous blog “In-Stores or Indoors – A Wave of Change for APAC Retailers!”, we extensively researched digital commerce and…

Read more

In-Stores or Indoors – A Wave of Change for APAC Retailers!

In years to come, 2020 will be remembered as the year that altered everything. COVID-19 has sparked an increase in digital commerce and has hastened digital transformation in retail. Bain & Company states that APAC…

Read more