What exactly is personalization? Contextual customer experiences are no longer a “nice to have” in today’s highly competitive marketplace; they are a “must-have”. While nearly every retailer today promises to “personalize” their shopper’s experience, just…
The global commerce landscape was on the verge of transformation and the outbreak of COVID-19 accelerated the entire process. It proved all assumptions wrong and brought about a 360-degree change to global commerce. Digital transitions…
New year comes new trends! Are you getting set to bid farewell to 2021 and hello to 2022? While the year 2020 and 2021 was all about the race to digital transformation and social commerce,…
We’re thrilled to finally have our own booth #858 at a physical event, none other than the NRF’s Big Retail Show 2022! NRF 2022 is the world’s largest annual retail event, bringing over 40,000 retail…
One of the most satisfying shopping experiences is when you stumble across something that you never knew you needed, and get an offer on it. This can happen while shopping online when finding a perfect…
6 Ways Retailers Are Using AI to Offer Unified Commerce Experiences and Boost Operational Efficiency
Automation of services has reached a tipping point, providing consumers with the much-needed capability to complete their daily chores. As customer purchasing patterns are being reshaped by AI-powered personalized retail, retailers have to take a…
Online shopping changed forever with the introduction of omnichannel retail solutions. Unlike popular meanings of the term, Forbes describes omnichannel as “a mindset or a belief system that places the consumer at the center of…
Half-year up or a half-year left? 2021 is almost gone. We are already in July. With additional waves of COVID-19 looming, a global vaccine rollout underway, and the new normal still out of grasp, it…
Did you find this blog while you were scrolling past social media? I’m not surprised. With over 3.78 billion active users daily across platforms, it is clear that in order to provide unified experiences, having…
Part two of our series: How do APAC Retailers Ride the Wave of Change? In our previous blog “In-Stores or Indoors – A Wave of Change for APAC Retailers!”, we extensively researched digital commerce and…
Even before the digital transformation was a buzzword, much less became a top priority, every retailer has been shouting about the growing importance of customer experiences from the rooftops. In 2020, the customer mindset went…
In years to come, 2020 will be remembered as the year that altered everything. COVID-19 has sparked an increase in digital commerce and has hastened digital transformation in retail. Bain & Company states that APAC…
