Even before the digital transformation was a buzzword, much less became a top priority, every retailer has been shouting about the growing importance of customer experiences from the rooftops. In 2020, the customer mindset went…
The rising customer demands push retailers to adopt futuristic technologies so that their employees can successfully cope up with the changing retail landscape. With the explosion of social media, Omnichannel shopping, and the pressure to…
In a world of Modern Retail to deliver the ultimate retail Omnichannel experience, retailers must be able to: Pivot their business processes and focus on the customer Adapt to the fluid customer journeys Drive Operational…
