The COVID-19 pandemic disrupted and transformed the retail industry forever. The charm and allure of glitzy retail stores fizzled out as 2020 changed lives and livelihoods. Retail chains closed down, people lost their jobs, and…
Retail has undergone several transformations driven by customer expectations. As customers continuously search for new-fashioned ways to research, shop, purchase, monitor and return merchandise, retailers have had to persistently adjust their business models accordingly. What used to be…
