In the fast-paced and competitive world of retail, staying ahead of the curve is essential. One way to achieve this is through the use of Robotic Process Automation (RPA) to automate repetitive tasks and improve…
The rise of digital technologies has resulted in an exponential increase in the volume, velocity, and variety of data being generated, creating a need for sophisticated tools and technologies to process, store, and analyze data.…
BOPIS, click and collect, kerbside pickup, scheduled deliveries. Retailers continue to deploy new fulfilment options as they strive to offer convenient, safe and contactless shopping. Meanwhile, the restrictions of the past year have forced customers…
With social distancing being the norm during the pandemic, retailers have come up with an innovative solution Curbside Pickup to offer their customers a safer option to collect their orders. It has seen an increase…
Life as we know it came to a standstill because of the pandemic, and retail businesses were forced to rethink their e-commerce strategies to stay afloat in a crowded market. Add into the mix the…
Once an avid mall rat, Jane Doe is now content to do all her shopping from home. The tech-savvy consumer thinks nothing of toggling between various touch points — be it her mobile device or…
It is true that retailers once enjoyed the privilege of providing great in-store experiences and proved to be a major source of revenue for them. However, in a world where experiences have taken over as…
We are on the threshold of a compelling, expansive and imaginative time in which our experiences and our reality are being expanded through the merging of the physical and virtual worlds. Immersive technologies such as…
Consumers today travel a far more complex road than the traditional marketing funnel largely due to the emergence of technologies. Unlocking our customers’ path to purchase allows retailers to substantially enhance their experiences and bring…
With NRF 2020, the world’s largest retail conference, just around the corner leading retailers from around the world will descend upon New York City to better understand the trends, challenges, and opportunities facing the retail industry.…