elevated customer experience

Changing the face of CX with AI-powered Chatbots

Chatbots in retail are enjoying a surge due to the omnipresence of messaging apps. Retailers are using these platforms to bridge the gap between online and in-store experiences. By leveraging the ability to develop a…

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The Future is Sensory Search

Sensory search is the act of searching the internet for something using a picture or your voice. Sensory search opens new possibilities and enables users to pick what they want with less effort, regardless of the need…

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Reboot Retail with Virtual Reality

Virtual Reality will be among the biggest trends transforming retail. In the coming years, shopping malls will evolve as people come to shop not merely for a product but a distinct branded experience. Retailers can…

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Augmented Reality: Driving Retail Business to the Next Level

We are on the threshold of a compelling, expansive and imaginative time in which our experiences and our reality are being expanded through the merging of the physical and virtual worlds. Immersive technologies such as…

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Targeting Customers on-the-go with Geofencing!

With an incredible amount of accurate location-based data being transmitted from mobile devices, Geofencing provides a huge opportunity for retailers to Deliver a personalized customer experience Build a stronger customer relationship Increase footfall to physical…

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The Age of Engagement: High-touch Customer Experience in a Digital World

Consumers today travel a far more complex road than the traditional marketing funnel largely due to the emergence of technologies. Unlocking our customers’ path to purchase allows retailers to substantially enhance their experiences and bring…

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