ai powered chatbots

How AI Revolutionizes the Retail Industry and Addresses the Needs of Future Shoppers?

Picture yourself sitting at the food court in the centre of one of the millions of malls across the country. The smell of mall food staples such as pretzels and teriyaki chicken fills the air.…

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Retailers’ Roadmap to long-term success: Building Smarter Experiences

In the previous blog, we had seen a list of solutions that retailers can adopt to modernize and mature their enterprise applications to ensure long-term success in the New Normal. With the current COVID-19 scenario,…

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Changing the face of CX with AI-powered Chatbots

Chatbots in retail are enjoying a surge due to the omnipresence of messaging apps. Retailers are using these platforms to bridge the gap between online and in-store experiences. By leveraging the ability to develop a…

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