The COVID-19 pandemic continues to force retail stores to close, signaling an unprecedented disruption of commerce. It is rapidly accelerating the transition to digital commerce. As consumers are being asked to practice social distancing, e-commerce orders…
In a crisis, the traditional ways of doing business don’t always work. As we read in our previous blog, within just few months into the COVID-19 pandemic, we have seen its split impact on the…
Chatbots in retail are enjoying a surge due to the omnipresence of messaging apps. Retailers are using these platforms to bridge the gap between online and in-store experiences. By leveraging the ability to develop a…
Sensory search is the act of searching the internet for something using a picture or your voice. Sensory search opens new possibilities and enables users to pick what they want with less effort, regardless of the need…
Virtual Reality will be among the biggest trends transforming retail. In the coming years, shopping malls will evolve as people come to shop not merely for a product but a distinct branded experience. Retailers can…
We are on the threshold of a compelling, expansive and imaginative time in which our experiences and our reality are being expanded through the merging of the physical and virtual worlds. Immersive technologies such as…