All posts by Niklesh

How Ecommerce Will Disrupt Retail in 2021, and Beyond

Oniochalasia. The word quite simply means to ‘buy or shop as a way to relieve one’s stress’. Retail therapy is real and the era of digital commerce has made it easier for us to indulge…

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Quick Start Curbside Pickup Using Salesforce Commerce Cloud

With social distancing being the norm during the pandemic, retailers have come up with an innovative solution Curbside Pickup to offer their customers a safer option to collect their orders. It has seen an increase…

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How Data Quality Translates into the Quality of Your Customer Experience

Customer experience (CX) is the new marketing battlefront in today’s ultra-competitive times. This makes it vital for businesses and enterprises to give customers more than they expected to get more than they thought possible! An…

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Putting The Glitter Back In The Jewellery Industry- The SFCC Way

Everything a jeweller needs to know before starting on their E-commerce journey It’s not always glitz and glam for the jewellery industry. Retailers thrive on wooing the buyer with a high touch and feel the…

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How to choose the right E-commerce platform for your business ?

Salesforce Commerce Cloud, Magento, Shopify, Woo Commerce, so many choices, so much information to process… well…here’s the low down Building your business through digital channels is more than just putting up your product listings on…

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Channelize your goals for Unified Commerce through Design Thinking

If there’s one sector that has seen an accelerated boom in the last decade, it’s retail. Today, consumers are simultaneously browsing on phones, computers, and smart TVs. They’re checking out products in your store with…

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How Salesforce Commerce Cloud Can Hook Gen Z and Millennial Shoppers and Keep Them Coming Back for More

Life as we know it came to a standstill because of the pandemic, and retail businesses were forced to rethink their e-commerce strategies to stay afloat in a crowded market. Add into the mix the…

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When is Headless Right for your B2C Commerce Site ?

Once an avid mall rat, Jane Doe is now content to do all her shopping from home. The tech-savvy consumer thinks nothing of toggling between various touch points — be it her mobile device or…

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Bringing the shopper back to the physical store: 5 ways to minimize risk for your consumers

It is true that retailers once enjoyed the privilege of providing great in-store experiences and proved to be a major source of revenue for them. However, in a world where experiences have taken over as…

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