Let’s roll back in time a little. In the early 1990s, to open an account, customers had to go to the bank’s branch and manually fill out the documents with their signature and with an…
Integrated customer onboarding has become a business imperative for incumbent banks in today’s technology driven, ‘digital first’ banking ecosystem. But the manual processes which are in place, are archaic in nature leading to a cloudy…
As digital technologies are creating exciting opportunities for financial institutions to position themselves for the future, the winners will be the ones who can succeed to deliver exceptional customer experiences. According to a JD Power…
It was in 2016 that Temenos, the software specialist for banking and finance, announced a strategic partnership with Aspire Systems, a global provider of digital transformation services to accelerate customer experience strategy for banks. As…
This year’s Temenos Community Forum is just around the corner- a premier event happening in Dublin which will witness a distinguished gathering of banking decision makers, investors, analysts and media from around the world. And…
At a time when more than 80% of Financial Institutions believe their business is at risk according to a PWC report, disruption is uppermost in the minds of every Banking provider. Is Open Banking a…
Back in the day, applications related to the financial domain were handled by Expert Systems, a domain of AI. An expert system is developed by capturing the Human Expert’s knowledge into a set of programming…
Millennials are a generational cohort that is rapidly maturing in terms of their economic power. They now outnumber Baby Boomers and represent the biggest challenge- and growth potential for banks today. As customers, Gen Y’s…
Millennials. While the term conjures up the image of a finicky bunch of 20 or 30-somethings latched onto their smartphones, socialism, slangs and social media among older generations, it predictably prompts some weary eye rolls…
Alternative Business Lenders or Lending Fintechs have been steadily taking away the share of SME loans from Banks to the effect of close to 80% of the SME loans funded by Fintechs. Low cost to…
Millennials – their multitasking capability can be shocking! They are able to interact simultaneously with dozens of digital channels while emails are gone, left only for business communication. How can banks change their relationship with…
It’s taken 10 whole years for blockchain technology to take over the internet and even banking! Even though blockchain technology was invented in 2008, the biggest key to turning blockchain’s potential into a reality for banks…
