The concept of digital banking in Cambodia was introduced in 2008, which is 10 years after the rest of the world has embraced the technology. Cambodia as a country has risen from the ashes of…
Artificial Intelligence is one of the most alarming and popular emerging financial technologies in the modern age. With the different enterprises spread across different industries, artificial intelligence is the common thread that can immerse their…
Money FM 89.3, a leading technology based radio station in Singapore invited Seng Hooi Soi from Aspire Systems to speak about the progress of the IT services based organization and shared some insights into the…
Egypt, one of the prominent countries of the MENA region has already set its foot on a cashless economy with the help of digital banking. The customer diaspora in Egypt is looking for banking services…
AI/ML based Customer Intelligence should be at the core of banks technology strategy! New technology advances have given banks access to exponentially more data about what customers do and want. It is an amazing opportunity…
Many banking customers feel their banks CX strategy is similar to a comatose patient where everyone is waiting for the patient to wake up. Banks face the same situation in terms of CX and where…
A recent commercial I saw depicted a “bank robbery”. The robbers (3 masked men) gate crash a bank and by wielding their guns, ask for people to lay down on the ground. A bank teller…
With the scale of innovations happening in the tech world, new offerings from FinTechs have never been more exciting. Blockchain, data science, machine learning, artificial intelligence, and a host of other technologies have catapulted the…
The Temenos MarketPlace offers banks access to some of the best global Fintech solutions at the click of a button. It is in this MarketPlace Community that solutions are discovered and experienced for progressive banks.…
Gamification is not a new concept. Its been part of our daily life for most part of our Adulthood. For example, Frequent flyer mails, hotel rewards are all engagement programs which use gamification concepts. The…
Let’s roll back in time a little. In the early 1990s, to open an account, customers had to go to the bank’s branch and manually fill out the documents with their signature and with an…
Integrated customer onboarding has become a business imperative for incumbent banks in today’s technology driven, ‘digital first’ banking ecosystem. But the manual processes which are in place, are archaic in nature leading to a cloudy…
