The relationship of banks with their customers is based on the services and timely responses offered, ease of performing banking tasks, etc. Before banks get into providing sophisticated services to their customers, it is crucial…
The introduction of Artificial Intelligence to humankind has made our lifestyle a lot different for the past few years. From self-driving cars to treating patients in the healthcare industries, AI has proven that it can…
Gen Z or Zoomers are the set of customers that many industry experts and businesses are focusing on since they are often “most educated”, “empathetic”, and “politically aware”. In fact, they want businesses to modify…
Unlike in history, the term ‘legacy’ does not sound good or holds much value when it comes to relying on legacy systems in banking or any industry for that matter. When legacy or conventional methods…
Retrocedamos un poco en el tiempo. A principios de los años 90 para abrir una cuenta los clientes tenían que acudir a una sucursal bancaria, llenar manualmente los documentos, firmarlos y ocasionalmente era necesaria una…
Onboarding a customer onto a bank is the very first impression that the bank can give to the customer and which gives a customer, an idea of the quality of service that they would be…
The Temenos MarketPlace offers banks access to some of the best global Fintech solutions at the click of a button. It is in this MarketPlace Community that solutions are discovered and experienced for progressive banks.…
Let’s roll back in time a little. In the early 1990s, to open an account, customers had to go to the bank’s branch and manually fill out the documents with their signature and with an…
Integrated customer onboarding has become a business imperative for incumbent banks in today’s technology driven, ‘digital first’ banking ecosystem. But the manual processes which are in place, are archaic in nature leading to a cloudy…
