Banking in the 21st century and specifically in the 2020s is not going to be like how it has ever been earlier. With a less than robust economy and an ever-demanding customer base, banks have…
The sudden making of a pandemic from a seafood market in China has truly disrupted the world order, throwing countries and businesses into global disarray. Amidst all the helter-skelter, there’s hope and once we arise…
Onboarding a customer onto a bank is the very first impression that the bank can give to the customer and which gives a customer, an idea of the quality of service that they would be…
Robotic Process Automation (RPA) is a true genius that’s present itself in the form of technological advancements in this decade. The fact that RPA drives relationships is beyond doubt, through the numerous studies that research…
Aspire Systems and Automation Anywhere collaborated to present “Unravelling the Bot Mystery for Banks with Automation Anywhere”, on October 1st, a webinar showcasing the Banks’ need for RPA and cognitive automation. It was an insightful…
Complex Conversational Exchanges with a Bot – Are we there yet? In the age of Siri, Cortana and the Google Assistant in particular, which can make appointments and personal phone calls on a user’s behalf,…
The customer satisfaction for a particular product recommendation has always fared based on the ability to make inroads into the mind of the customer. However, banks have relied on the experience of the financial advisor…
The digital movement at banks is truly up and running in 2019. Banks are focusing on moving digital and becoming mobile friendly. Some traditional banks are setting shop in Europe, while others are closing down…
In a world of priorities, banks are trying to enhance their customer’s experience through digital principles and enhanced security features. With the presence of so much of data, there lie several challenges where the bank…
Continuous Deployment with DevOps: The Ultimate Powerhouse for Temenos T24 Users zDoes an exhaustive delivery process in getting your product or service with an unimpressive time-to-market statistic bother you? Is it an even bigger botheration…
Have you ever gone for a doctor’s appointment with a terribly upsetting health report or have you projected a report card filled with C’s and D’s? If so, have you ever wondered about your bank’s…
Product Recommendation Engines are common in the retail industry with online commerce sales booming due to recommendation engines guiding online customers across a myriad of options. Amazon had even reported that 35% of their sales…
