All posts by Ashish Ninan Cherian

In the times of the Coronavirus, Here is a Win – Win for the Banks and the Customers

The sudden making of a pandemic from a seafood market in China has truly disrupted the world order, throwing countries and businesses into global disarray. Amidst all the helter-skelter, there’s hope and once we arise…

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Document Automation – The Early Season Treat for Banks for Effective Customer Onboarding

Onboarding a customer onto a bank is the very first impression that the bank can give to the customer and which gives a customer, an idea of the quality of service that they would be…

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Robots at Banks, A Closer Look, A Deeper Perspective

Robotic Process Automation (RPA) is a true genius that’s present itself in the form of technological advancements in this decade. The fact that RPA drives relationships is beyond doubt, through the numerous studies that research…

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5 Things Banks can learn about RPA from our webinar with Automation Anywhere

Aspire Systems and Automation Anywhere collaborated to present “Unravelling the Bot Mystery for Banks with Automation Anywhere”, on October 1st, a webinar showcasing the Banks’ need for RPA and cognitive automation. It was an insightful…

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Is Complex Conversational by Chatbots at Banks, The Right Way to Go?

Complex Conversational Exchanges with a Bot – Are we there yet? In the age of Siri, Cortana and the Google Assistant in particular, which can make appointments and personal phone calls on a user’s behalf,…

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Recommendation Engines and the Next Best Action (NBA), Bank’s Biggest Ally for 2020

The customer satisfaction for a particular product recommendation has always fared based on the ability to make inroads into the mind of the customer. However, banks have relied on the experience of the financial advisor…

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Testing the Digital Banking Movement, an August Approach

The digital movement at banks is truly up and running in 2019. Banks are focusing on moving digital and becoming mobile friendly. Some traditional banks are setting shop in Europe, while others are closing down…

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[Podcast] – Kindle Your Bank’s Strategy Data Security vs CX – Ep 7 | Future on a Platter

In a world of priorities, banks are trying to enhance their customer’s experience through digital principles and enhanced security features. With the presence of so much of data, there lie several challenges where the bank…

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Continuous Deployment with DevOps: The Ultimate Powerhouse for Temenos transact Users

Continuous Deployment with DevOps: The Ultimate Powerhouse for Temenos transact Users zDoes an exhaustive delivery process in getting your product or service with an unimpressive time-to-market statistic bother you? Is it an even bigger botheration…

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Revive your Bank’s Financial Health with RPA in Customer Onboarding

Have you ever gone for a doctor’s appointment with a terribly upsetting health report or have you projected a report card filled with C’s and D’s? If so, have you ever wondered about your bank’s…

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2 Potent Ingredients for Product Recommendations at Banks – The Netflix way

Product Recommendation Engines are common in the retail industry with online commerce sales booming due to recommendation engines guiding online customers across a myriad of options. Amazon had even reported that 35% of their sales…

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Data Exposed at Capital One! Key Governance Lessons that Banks have to learn

The news pouring out of the newspaper daily, media outlets, and communication departments of businesses tied to Capital One on 29th July left everyone in frenzy. Credit card information, social security numbers, personal account details…

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