Ways Retailers Are Using AI to Enhance The Customer experience and Operational Efficiency Employing Artificial Intelligence to Enhance Sales and Customer Satisfaction Automation of services has reached a tipping point, providing consumers with the much-needed capability to complete…
Many studies state that most organizations make only about 5% to 20% of sales with new customers whereas they make 60% to 70% sales when it comes to existing customers. This speaks volumes about how…
Complex Conversational Exchanges with a Bot – Are we there yet? In the age of Siri, Cortana and the Google Assistant in particular, which can make appointments and personal phone calls on a user’s behalf,…