Digital customer onboarding

From customer experience to customer retention- Aspire’s CX/OX suite (Part 1)

The quintessential factor of any industry is the customer experience. Hundreds of innovations, thousands of solutions, and continuous upgrades all target one thing– customer’s comfort. The banking industry is no exception here and this is…

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What are the major friction points in Customer Onboarding & Origination for Banks?

Let’s roll back in time a little. In the early 1990s, to open an account, customers had to go to the bank’s branch and manually fill out the documents with their signature and with an…

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Integrated Customer Onboarding : What’s holding the Incumbent Banks Back?

Integrated customer onboarding has become a business imperative for incumbent banks in today’s technology driven, ‘digital first’ banking ecosystem. But the manual processes which are in place, are archaic in nature leading to a cloudy…

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