COVID19 has brought more changes to our lifestyle and business than anyone could have anticipated. As we slowly adapt to a new and secluded lifestyle, businesses have found an increase in demand for omnichannel…
Digitalization of the financial services is a massive growth in the banking industry considering its success and customer acceptance. While the payments are just a few clicks away, other financial services like mortgages, loan processing,…
In the banking industry, one area where automation can really prove its worth is in the loan processing system which is highly time-consuming and prone to human error. Commercial lending for banks is more than…
Traditional banks are losing their hegemony to a new breed of digital only banks without a so called ‘brick and mortar’ building. These digital apps are disrupting the way consumers have been looking at banking…
Banking in the 21st century and specifically in the 2020s is not going to be like how it has ever been earlier. With a less than robust economy and an ever-demanding customer base, banks have…
The sudden making of a pandemic from a seafood market in China has truly disrupted the world order, throwing countries and businesses into global disarray. Amidst all the helter-skelter, there’s hope and once we arise…
Onboarding a customer onto a bank is the very first impression that the bank can give to the customer and which gives a customer, an idea of the quality of service that they would be…
Robotic Process Automation (RPA) is a true genius that’s present itself in the form of technological advancements in this decade. The fact that RPA drives relationships is beyond doubt, through the numerous studies that research…
Aspire Systems and Automation Anywhere collaborated to present “Unravelling the Bot Mystery for Banks with Automation Anywhere”, on October 1st, a webinar showcasing the Banks’ need for RPA and cognitive automation. It was an insightful…
Complex Conversational Exchanges with a Bot – Are we there yet? In the age of Siri, Cortana and the Google Assistant in particular, which can make appointments and personal phone calls on a user’s behalf,…
The customer satisfaction for a particular product recommendation has always fared based on the ability to make inroads into the mind of the customer. However, banks have relied on the experience of the financial advisor…
The digital movement at banks is truly up and running in 2019. Banks are focusing on moving digital and becoming mobile friendly. Some traditional banks are setting shop in Europe, while others are closing down…
