Millennial banking customer

Understanding the Indian Millennial Banking Customer

Indian millennials, numbered 440 million and growing, currently make up 46% of the workforce, and contribute to 70% of the total household income. And this generation of digitally savvy retail banking customers is increasingly going to do their banking…

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Silence is Not Golden in the Millennial Banking World

Silence — an emotion, a message, a phenomenon, a movement — Cannot by itself transform into positive interactions for the Millennial. Technology experiences can make or break Millennial Banking. There is ample evidence that Millennials…

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