Customer Service Automation

AI: The insurance automation superhero saving time, money, and sanity!

The insurance industry has always been data-driven, relying heavily on data analysis to assess risks and provide policyholders with the appropriate coverage. The sheer volume of data the insurance industry generates can, however, be overwhelming,…

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How Automation is Changing the Insurance Industry: Trends and Predictions

The insurance industry has been traditionally known for its conservative and risk-averse nature. However, the rise of automation technology is forcing insurers to embrace a new way of doing business. With the help of artificial…

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Here’s how ServiceNow is Revolutionizing Customer Contact Centers

The world of customer service has undergone a major transformation in recent years, with new technologies and tools emerging to help businesses better serve their customers. One such tool that has emerged as a game-changer…

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