Product Backlog Completion At Speed And Scale: A Next Big Move In Insurance Application Testing

The insurance industry is witnessing a profound change. A host of factors push the core insurance processes such as sales, claims settlements, and operations into uncharted territories. The speed at which technological disruptions are happening, ever-changing customer behavior, and increasing competition posed by new market entrants are all announcing a need for systems capable of taking the industry into the digital age.

While the conventional insurance model used to be product-centric, now the balance of power is shifting towards customers. The new customer base demands quick, convenient, and consistent experience across the business touchpoints. These factors inevitably push insurers to develop software applications that can effortlessly handle real-time transactions and provide a seamless digital experience.

But Why This Is Not So Easy: The Problem Of Accumulating Product Backlog Tickets

Insurance application testing and defect management are invariably fraught with challenges. The tasks of seamlessly tracking bugs, finding resolutions, and integrating defect management across the intricate ecosystem are immensely complex.

Managing, prioritizing, and following the testing tasks through the complete development lifecycle is necessary for test optimization.

Solution: Leverage Robust Defect Management Tools

An agile backlog management solution will effectively involve retesting and validating production backlog tickets. It will establish comprehensive traceability of defects throughout the application lifecycle. By leveraging issue tracking tools such as Trello, JIRA, or Confluence, it is easier to define, build, manage, and track test requirements through every step of the software development lifecycle.

To resolve the amassing product backlog tickets, an ideal software testing team would sync the tool with the development lifecycle and thus gain one straightforward view of all the items in the backlog. This smooth sync delivers a streamlined platform to capture, assign, and prioritize bugs.

No More Defect Leakages: Product Backlog Management Redefined

Defects happen. There is no way around for software developers. But they can choose how to face and fix them head-on to deliver insurance applications the customers want and at the pace required in a faster world.

Bugs can be mitigated by optimized test logging and streamlined defect reporting mechanisms. In order to ensure the stability and reliability of insurance applications, the defect management, and resolution program include proactively planning, adapting, and innovating the UAT and BAT environments.

Whether verifying if the end user’s requirements are met (UAT) or assessing if the final product aligns with business goals (BAT), an ideal testing solution reprioritizes the product backlog and monitors the actions for risks.

Capture Impact Defects For A Smooth Insurance Application Development

Widening the scope of the QA team’s regression testing is an important key to eliminate impact defects. As more and more features are added to the insurance application, regression testing ensures the new codes don’t affect the existing business-critical features.

The defect identification rate at this regression testing phase is very important to measure the efficacy of the testing solution. This unlocks the potential of the insurance application and ingrains value in every performance of the software ecosystem.

Actionable Performance Metrics For Quicker Resolution

By harnessing the bug detection and fixing metrics, testing teams can discover how ultimately profitable their testing strategy is. It becomes easier to isolate bugs or any bottlenecks before quality assurance (QA) retests and verifies the impaired functionality.

Aspire Systems’ insurance application testing comes packed with product backlog management and key solutions. We help carriers overhaul their core defect management platforms in their entirety and maintain operational resilience.

We provide time-tested solutions to reduce the backlog of unaddressed high-risk vulnerabilities and ensure faster release cycles. This is corroborated by the fact that our average ticket completion efficiency was dramatically raised to 47% during our 3+ years of engagement with one of the giants in property and casualty insurance.

Reach out to us and we can help you remediate quality vulnerabilities and align your insurance applications and business value.

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