Often, organizations fail to give attention to mobile apps unlike desktop apps and web apps. Despite the fact that most of their end-users are smartphone users and prefer using mobile applications frequently, many IT companies fail to focus on these. A recent survey states that 90% of mobile time is spent on apps which imply that mobile apps are utilized at a higher rate when compared to the rest. Another interesting fact about smartphones is that mobile apps are projected to generate 188.9 billion US dollars in revenues in 2020 says a recent survey. Therefore, many successful IT companies aim to build many smoother and scalable apps to meet customer requirements in the best possible way – mobile app testing. Testing a mobile application is equivalent to testing any other app or web in any device since the number of mobile app users is hiking day by day.

Challenges in Building an Efficient Mobile App

To build high-quality mobile apps organizations should ensure a lot of things like compatibility to multiple devices, different operating systems, and the various versions including main features scalability, load handling, and secured apps. However, the above-mentioned features are not so easy to achieve and are considered as few of the widely-faced challenges the QA teams face while building and testing mobile applications. Here’s a list of challenges that hinder QA teams from delivering reliable mobile applications in the market within the given time.

  • Device Compatibility – There are about 236 popular brands like Apple, Google, Samsung, etc. in the market with multiple models and variants. The apps QA teams build for these many devices that have different screen sizes, shapes, and hardware & software which means there need to write different codes and test each device separately.
  • OS Compatibility – OS updates made by the manufacturers make the job more complicated for the QA teams. With each operating system, like Android and iOS, updated for every device by different brands in the market, QA teams should be equally agile to test software that supports both new and old versions.
  • Network Connections – There seem to be around 10.32 billion mobile connections worldwide and the smartphone users are given the luxury to shift from one service provider to another if not satisfied. In that case, app pages should be lighter so that it loads and works perfectly even with weak signal areas and while roaming.
  • Choosing The Right Testing Tool – There are plenty of testing tools available in the software testing market and testers find it most difficult to choose the appropriate one. This is mainly because they fail to have a good testing strategy which will boost the entire testing process to a great extent and provide a promising result.
  • Affordability of Physical Devices – The cost involved to procure multiple physical devices and managing them to test the applications is not very affordable. To test the application in several devices with multiple hardware models for both iOS and Android is very expensive.

Best Method to Overcome

Only when the above-mentioned challenges/requirements are addressed/met the application can be labeled as rock-solid and released in the market. To build such sturdy and scalable apps, the QA teams in organizations should have a hyper-efficient testing strategy, framework, and best practices in place. In short, an intelligent test automation strategy is mandatory to achieve the overall benefits of automation testing and business goals. A good testing strategy will guide the QA team with defined software testing approaches to carry out the testing process and gradually achieve business objectives. The benefits of having a sound test strategy in hand will help in drafting an effective roadmap, building efficient frameworks, choosing the right automation tools, and calculating the possible impact that automation could have on the delivery lifecycle.

Real-time Example

Here is the story of an organization that failed to have a testing strategy that led them to a delay in achieving their business outcomes and the impact of a test automation strategy reversed the situation. A mobile-commerce company designed exclusively for brands and retailers and their technology enhances consumer mobile apps, mobile web, and store associate apps. Once their customer base on both iOS and Android platforms increased drastically, the performance of the app deteriorated which eventually resulted in the high crash rates. Also, incomplete test coverage influenced the new customers, customer retention, and the number of orders placed in many of their apps. As an attempt to rectify the situation, the company started looking out for a quality assurance expert who could help them achieve extensive test coverage with the right testing strategy.

Best Practices Followed

In order to help the m-commerce company, a leading testing services provider collaborated with the customer by pitching in their automation expertise and offered their flagship framework for mobile automation as the quality assurance solution. During the transformation, the QA team suggested an incremental approach with multiple regression test cycles as the fail-proof method, where they installed a mobile automation framework and started the manual and automation testing procedures. They validated the entire functional testing in both iOS and Android platforms including the API/backend validation as well. As a result, the mobile automation framework could support both Android and iOS native apps. Performed end-to-end validations of all customer release with complete coverage and ensured all the new feature requests are taken care of. Sauce Labs, a cloud-server provider was leveraged throughout the test automation journey.

  • Identification – It is crucial to collaborate through regular meeting with the stakeholders to identify the regression suite with the priority of test cases
  • Mapping – It is always best to map all the test cases with any new change request for testing, then update the regression suite regularly, and maintain the requirement traceability intensely
  • Right tool – Making use of the right test automation tool/framework is the key to develop error-free apps/sites. Therefore, the QA team installed a sound mobile automation framework and initiated the manual and automation testing procedures
  • Validation – Ensuring the complete functional testing performance in both iOS and Android platforms, devices that included the API/backend validation is pivotal. The mobile automation framework supported both Android and iOS native apps and they executed end-to-end validations of all the product releases with complete test coverage and ensured all the new feature requests are fulfilled

The end result was that the customer managed to achieve reusable components with almost 50% of coverage in automation that helped them to increase their operational efficiency and ROI.

Hyper-Testing – The Quintessence

Here is one such testing strategy/approach that can be implemented to any kind of application or site, device, OS versions, and platforms – Hyper-Testing. Induced by the advanced AI/ML components, Hyper-Testing aims to test all the layers of the application by improving the collaboration between both the development and testing teams and delivering high-quality products in the market within shorter timelines. Hyper-Testing is augmented by DCqaf (Digital Commerce quality automation framework) a flexible, secure, and versatile test automation framework. DCqaf aims to amplify efficiency, collaboration, and resource utilization to the project teams with the best cost-efficient way possible. This combination of Hyper-Testing and DCqaf helps QA teams to overcome all the older methods of software testing and provide the best customer experience and satisfaction.

The unique features of DCqaf are as follows.

  • Handles 60% automation tasks (both E-Commerce and POS testing)
  • Reduces time to market
  • Integrates multiple platforms
  • Downsizes testing costs
  • Upgrades reusability

Do you like to know more about how our test automation solution helped this customer achieve their goals in no time? Read the full case study here.

To know more about our testing services and solutions, click here.

Christina Sridhar

Christina writes research-driven content such as blogs, whitepapers, articles, and solution pages. Her educational background in English literature gives her the flair for writing. She is a voracious reader and loves to explore new places.