The COVID-19 pandemic has caused enterprises to reassess their data management capabilities. This post will explain Next Generation Data Management and provide a schedule for implementation. Master data management (MDM) has recently become a widely…
In these times of Covid-induced restrictions, changing customer habits are creating tough competition in the retail industry. To be a cut above the rest, enterprises must leverage digital technologies like artificial intelligence, machine and deep…
In the time and age where 86% of buyers are willing to pay more for a great customer experience, there is no doubt in the minds of businesses how important it is to deliver an…
An increasing number of tech-savvy customers led by millennials prefer the do-it-yourself model be it business, shopping or banking. Recent research suggests that two-thirds of customers choose self-service over talking to a customer service personnel.…
