Insurance

AI in insurance: Experts answer questions about the changing Insurtech landscape

Register for a free webinar on How AI can shape insurance CX journeys: From quotation to claims A McKinsey online survey conducted of more than 3,000 individual policy holders across Europe in October 2019 showed…

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Guidewire ecosystems can maximize your ROI in 2022

Industries such as education, travel and hospitality, healthcare, and retail are being controlled and reshaped by digitalization. However, the insurance industry has traditionally lagged in this arena. It’s no surprise  that according to research conducted…

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What can Insurance CIOs learn from UBER?

Uber thought long and hard about the one actor it could reimagine to deliver the customer a simple, comfortable ride: the licensed taxi driver. Uber didn’t disrupt the product – i.e. the car. Uber simply reimagined the driver experience…

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What are Insurance customers looking for?

2015 brought alarming news for the insurance industry with record-breaking drops in customer experience satisfaction. In an increasingly commoditized market, insurance companies need to fast realize that customer experience is one of the most important…

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